Planning activities, Steve Prefontaine presentation, race strategy, assist with long and short term running goals. Focus on Long Term Athletic Development.

April 04, 2011The Prefontaine ConnectionI met Steve Prefontaine just before the start of the Pan American Games Trials in Eugene Oregon, in 1971. He heard me say that I wanted to take a "warmup run" around campus and volunteered to lead. That's exactly what happened. Despite my directive for a very easy run, the pace picked up as he talked about the upcoming races. I finally had to say that this was too fast for me and I needed to slow down. He did, and we became instant friends… Show more April 04, 2011The Prefontaine ConnectionI met Steve Prefontaine just before the start of the Pan American Games Trials in Eugene Oregon, in 1971. He heard me say that I wanted to take a "warmup run" around campus and volunteered to lead. That's exactly what happened. Despite my directive for a very easy run, the pace picked up as he talked about the upcoming races. I finally had to say that this was too fast for me and I needed to slow down. He did, and we became instant friends. Over the next few years, Pre confided to me after some of the clinics we did together that he really enjoyed talking to groups of kids, prisoners, business groups--about the many benefits of running. He was moving toward a career in this area with Nike. Just before his accident in 1975, Steve was so proud to have just been given the position of National Director of Public Affairs. He would have done a brilliant job. A few years ago, after a clinic, a young man came up to me after a clinic in Portland OR and asked about starting a Galloway training program. As I asked him about his background, I sensed some familiar behavior traits but didn't immediately make the connection. This was Michael Fleming, Steve Prefontaine's nephew. We stayed in touch. I enjoyed "catching up" with him at other clinics. Yesterday, I met with our Galloway training group in Beaverton OR led by Mike. Watching him interact with the participants brought back some great memories. His passion for helping them inject fitness into their lives, with encouragement, reminded me of another young man from Oregon during the early 1970s. Mike is living a dream in the best way.Posted at 01:21 PM | Permalink Show less

Sales Support Specialist II, Eschelon Telecom, Portland, OR 2009 - 2011• Respond to incoming customer requests and enter all customer order activity and service-related issues into appropriate systems.• Contract Review and supporting documentation for completeness and accuracy.• Ensure appropriate pricing and promotions are applied. • Gather missing information; validate order with sales and customer.• Date Entry-Enter customer specific order information into the Company’s… Show more Sales Support Specialist II, Eschelon Telecom, Portland, OR 2009 - 2011• Respond to incoming customer requests and enter all customer order activity and service-related issues into appropriate systems.• Contract Review and supporting documentation for completeness and accuracy.• Ensure appropriate pricing and promotions are applied. • Gather missing information; validate order with sales and customer.• Date Entry-Enter customer specific order information into the Company’s automated order management system. • Schedule install and enter information accurately and in a timely manner, within 24 hours for preorder and 6 business days to pending. Schedule field techs in TMS.• Pre-sales Documentation and sales team support by providing necessary presales qualification documents: Loop Quals, CSRs, Address Validations (documentation provided within 2 hours of request or as soon as available from CLEC). • Order Entry Support and input of contract revenue information into I-SELL. • Scanning, renaming and filing order contracts.• ICKM, Welcome letters and Welcome kits sent to customers.• Assumed responsibility for filing all orders processed in Sales Support.• Go to person for Care questions on Eschelon CSR’s and LSR’s. Show less

Customer Care Rep III, Integra telecom, Portland OR 2008 – 2009 • Respond to incoming requests from customers, MAC activity, and account management.• Account management, customer call backs, enter all customer order activity and service, manage assigned AID Accounts.• Took ownership of Eschelon LSR request - acknowledged by Director for being a superstar employee.

Corporate Market Analyst I, Eschelon Telecom, Portland, OR 2003 – 2008 • Responding to and managing customer accounts.• Proactively contact jeopardy customers to assess the situation and attempt to retain their business.• Negotiating with customers, recommending product configuration's to overcome objections.• Addressing customer telecommunication and/or service needs. • Maintaining data on results to retain customers recording information on a regular basis.… Show more Corporate Market Analyst I, Eschelon Telecom, Portland, OR 2003 – 2008 • Responding to and managing customer accounts.• Proactively contact jeopardy customers to assess the situation and attempt to retain their business.• Negotiating with customers, recommending product configuration's to overcome objections.• Addressing customer telecommunication and/or service needs. • Maintaining data on results to retain customers recording information on a regular basis. • Maintaining data on competitive pricing and promotional offerings. • Recording accurate and thorough notes of all customer contacts in the appropriate system. • Participating in establishment and ongoing maintenance of departmental initiatives to increase the effectiveness of the group in retaining customers. Show less