Providing customers with the appropriate information & pricing to winDealing with customers inquiries over the phone and face to face.Management of hire sales operations of plant and tools.Development of new business and identify new business opportunities.Establish, develop and maintain business relationships with current account customers and prospective customers to generate new business for the organisation.Build customer loyalty through effectively meeting customer's requirements.Achieve maximum sales profitability by effectively increasing existing and prospective hire customers.Develop clear and effective quotations providing all needed information in a courteous and professional manner.Schedule of deliveries and collections.Overseeing any problems regarding deliveries & collections ensuring we resolve in a timely manner and use the escalation process where necessary.Keep open communication with the drivers.Off hiring machines providing correct communication is provided to the customer.Ensuring KPI’s are met.Answering any queries should these be verbal or via email in a professional timely manner.Keeping credit to a minimum,Ensure high standards of customer service are met, delivered, and taking responsibility for the start of the customer journey.Increase market share.Identify new opportunities to drive business.Make calls and in-person visits to existing and prospective account customers.Build customer loyalty through effectively meeting customer’s requirements.Supply management with oral/written reports on customer needs, interests, competitive activities, and potential for new products/services.Achieve targets set monthly and report directly to the Hardware managers.Daily ordering and pricing of parts for the workshop while sourcing and identifying the most competitive prices for parts. Processing breakdown calls and requestsScheduling machinery inspections and repairs jobs to mechanics on the system.

Provide new installation of duct, chambers, cabinets & associated equipment.Locating and clearing of blockages in various surface types such as verge, footway and carriageway and reinstate to Purple Books / Local Authority standard ensuring all information / pictures are captured on company supplied assets.Experience in all aspects of re-instatement in various surface types, i.e. Concrete, HRA, SMA, Paving, Cobble-lock, etc.Box / Chamber building.Open cut trenching and installation of new duct and associated equipment in all surface types, verge, footway and carriageway (public and private) .sub-ducting and Install new draw rope or cable in new duct as required.Using company provided iPad / Tablet and completion of appropriate paperwork for daily works (job sheets / risk assessments / plant sheets-GA2 / driver checks).Risk assessing and hazard identification, with a strong focus on health and safety requirements and responsibilities.Responsibility for the company assets & plant assigned for duties.Ensure compliance with all current client processes and procedures.Over seeing all work in execution and planning our future work.

Ausgrid underground high voltage and over head power line inducted laborer, expose and pull high voltage cables & lay pipes. Work in both transmission and distribution.Ausgrid passport Asbestos awareness Confined space Light rail induction Westconnex inductionFull NSW driving license

Hilton management program.