Regional Manager responsible for a team of 700+ members of staff. Store combined annual turnover of £158m.•Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings and… Show more Regional Manager responsible for a team of 700+ members of staff. Store combined annual turnover of £158m.•Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings and processes.•Devising and delivering of KPIS, producing statistical analysis and daily, weekly and monthly reporting.•Embracing change and promoting this with enthusiasm.•Shaping and landing new strategic initiatives and improving efficiencies. Show less

General ManagerFull-timeDates EmployedDec 2019 – PresentLocation Portsmouth , United KingdomMega Store Manager responsible for a team of 109+ members of staff. Store combined annual turnover of £28m. •Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of… Show more General ManagerFull-timeDates EmployedDec 2019 – PresentLocation Portsmouth , United KingdomMega Store Manager responsible for a team of 109+ members of staff. Store combined annual turnover of £28m. •Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings and processes.•Devising and delivering of KPIS, producing statistical analysis and daily, weekly and monthly reporting.•Embracing change and promoting this with enthusiasm.•Shaping and landing new strategic initiatives and improving efficiencies. Show less

General ManagerFull-timeDates EmployedDec 2019 – PresentLocation Portsmouth , United KingdomMega Store Manager responsible for a team of 109+ members of staff. Store combined annual turnover of £28m. •Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of… Show more General ManagerFull-timeDates EmployedDec 2019 – PresentLocation Portsmouth , United KingdomMega Store Manager responsible for a team of 109+ members of staff. Store combined annual turnover of £28m. •Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings and processes.•Devising and delivering of KPIS, producing statistical analysis and daily, weekly and monthly reporting.•Embracing change and promoting this with enthusiasm.•Shaping and landing new strategic initiatives and improving efficiencies. Show less

Mega Store Manager responsible for a team of 102+ members of staff. Store combined annual turnover of £32.4m. •Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings… Show more Mega Store Manager responsible for a team of 102+ members of staff. Store combined annual turnover of £32.4m. •Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings and processes.•Devising and delivering of KPIS, producing statistical analysis and daily, weekly and monthly reporting.•Embracing change and promoting this with enthusiasm.•Shaping and landing new strategic initiatives and improving efficiencies. Show less

Regional Manager responsible for a team of 700+ members of staff. Store combined annual turnover of £158m.•Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings and… Show more Regional Manager responsible for a team of 700+ members of staff. Store combined annual turnover of £158m.•Promoting the Company vision into all stakeholders, by creating positivity, enthusiasm and customer focused store teams.•Engaging General Managers and below to empower their teams to contribute and participate in creating new ideas and learning new ways of working.•Managing performance/absence management and conducting investigations, disciplinary and grievance meetings and processes.•Devising and delivering of KPIS, producing statistical analysis and daily, weekly and monthly reporting.•Embracing change and promoting this with enthusiasm.•Shaping and landing new strategic initiatives and improving efficiencies. Show less

Mega Store Manager responsible for a team of 87+ members of staff. Store combined annual turnover of £19.9m.

Mega Store Manager responsible for a team of 76+ members of staff. Store combined annual turnover of £19.7m.

Superstore Manager responsible for a team of 69+ members of staff. Store combined annual turnover of £20m.

Superstore Manager responsible for a team of 162+ members of staff. Store combined annual turnover of £23.2m.

Superstore Manager responsible for a team of 50+ members of staff. Store annual turnover of £7.4m.

Terminal Manager – Category Manager responsible for a team of 150+ members of staff. Store combined annual turnover of £52m. Head of recruitment and compliance management for the North Gatwick Terminal.•Driving customer service through engagement, deployment and agency. •Managing performance KPI’s, ER and operational compliance through management teams.•People management through coaching and support building future talent in airport industry.•Shaping and landing new… Show more Terminal Manager – Category Manager responsible for a team of 150+ members of staff. Store combined annual turnover of £52m. Head of recruitment and compliance management for the North Gatwick Terminal.•Driving customer service through engagement, deployment and agency. •Managing performance KPI’s, ER and operational compliance through management teams.•People management through coaching and support building future talent in airport industry.•Shaping and landing new strategic initiatives and improving efficiencies.Winning the Terminal award for store standards 2007/8 Show less

Homebase Crawley – Assistant Manager responsible for a team of +11 direct staff and +50 total. Store annual turnover of £13m. Homebase East Grinstead – Assistant Manager responsible for a team of +9 direct staff and +50 total. Store annual turnover of £10m. Homebase Tunbridge Well – Team Leader responsible for a team of +8 direct staff and +40 total. Store annual turnover of £8m. Homebase Tonbridge – Team Leader responsible for a team of +9 direct staff and +45 total. Store annual… Show more Homebase Crawley – Assistant Manager responsible for a team of +11 direct staff and +50 total. Store annual turnover of £13m. Homebase East Grinstead – Assistant Manager responsible for a team of +9 direct staff and +50 total. Store annual turnover of £10m. Homebase Tunbridge Well – Team Leader responsible for a team of +8 direct staff and +40 total. Store annual turnover of £8m. Homebase Tonbridge – Team Leader responsible for a team of +9 direct staff and +45 total. Store annual turnover of £7m. •Customer service lead. •Development of sales, process, merchandising and stock controls.•People management through coaching and support. Show less

HSBC Banking PLC 4 locations – Financial Planner – Accountable for customer service, financial sales, cash management and financial compliance.Completed Financial Business Management Scholarship, including Financial data management, data minding, Insurance and lending accreditation and management services.