Michael Friedrich Email & Phone Number

Ginsheim-Gustavsburg

Berlin

Arrow Sustainable Technology Solutions is a worldwide provider of IT asset disposition (ITAD) and aftermarket solutions designed to deliver data security, efficiency and value. With specialized expertise in reverse logistics, Arrow enables organisations to uncover hidden value and increase sustainability at the end of the IT product life cycle.Arrow Sustainable Technology Solutions embodies the best practices of ITAD across the globe, incorporating the expertise of its acquired companies Intechra, Redemtech, Flection, Asset Recovery Corporation, Global Link Technology, Converge, Greentech, ReSolve and most recently RDC. After combining these leading organisations into one organisation with one comprehensive global platform, Arrow has become the world’s largest aftermarket organisation.ITAD Solutions:Our ITAD solutions are designed to deliver unsurpassed value by focusing on four core values:1.Data Security2.Environmental Stewardship3.Brand Protection4.Value RecoveryReverse Supply Chain Solutions:Our reverse supply chain services provide targeted aftermarket solutions designed for original equipment manufacturers, contract manufacturers and large retailers. With customized service spares and product returns management programs, we can help increase a client’s efficiencies and reduce their supply chain risks.Arrow’s ITAD, reverse and remarketing solutions are provided through Arrow-owned and operated locations in North America, Europe and Brazil, and through vetted partners in over 100 countries.

Ginsheim-Gustavsburg

From July 2013 until May 2017 i worked for the company Sims Lifecycle Services GmbH in Ginsheim-Gustavsburg near Mainz. Sims Lifecycle Services GmbH is a company in the recycling area. I am working as a Business Development Manager. In this role my job is to built-on and manage a customer network. A main main task is to finish contracts with the customers. I also stay in contact with other Sims locations (UK,USA, Poland, etc..)Skills: Field work, Microsoft (CRM), good presentation skills, revenue responsibility, high experience in sales and purchase, acquisition, pricing, experience in the recycling branch, fluently English (spoken and writing), finish contracts, independent working, team working

Frankfurt Am Main Und Umgebung, Deutschland

I worked for the company SunPower GmbH in Frankfurt. Sunpower is a company who manufactures highly efficiency solar cells and solar panels. I had 3 different Jobs until my beginning at SunPower. The first was Sales Representative, Residential Network, Germany. In this function i’ve built-on and managed a installer network. I have also analyzed the regional markets and competitive product landscape. Another Job was to drive implementation of robust sales forecasting system throughout customer base. The second was Regional Sales Manager, MidBavaria, In this role i’ve looked after and developed a existing partner network. I also visited the partners and help them to leverage SunPower’s advantages and increase sales to the end customer. Then Now i was working in the third assignment as Sales Representative Eastern Europe & Scandinavia. Here my job was to built-on and manage this new regions. I was also responsible for the cell sale in Europe. I conduct negotiations with these partners and take care on their projects. In addition I also prepare and execute the PowerPoint presentations for these partners. Skills: Field work, SalesForce (CRM), good presentation skills, revenue responsibility, high experience in sales, pricing, Webex, experience in the solar branch

Griesheim

Building up a Network of IT-Specialists / responsible for the CRM Software SalesForce.

Frankfurt Am Main Und Umgebung, Deutschland

In this time I worked for the company Dell GmbH in Frankfurt. From july 2006 until end of december 2009 I’d worked as a customer experience specialist in the CES-team. This team was responsible for customer support and other escalations. We had a close relationship with many different departments like internal sales, finance, order entry, online business team in Casablanca, customer care in Bratislava, technical support and others. I had the primary responsibility for finance cases in our team. Before changing job position internally I was working 3,5 years as a internal sales representative. I was responsible in the development sales team for customers with 500 to 3000 employees. I also have good skills in the customer acquisition, because when I begun my work at Dell my first job was in the acquisition-team.

Nürnberg

Employment with GFK Data Services in Nürnberg as an IT-referee. Besides this job I was working as a teamleader in a process optimisation group. In this function I attended several projects. On April 1st 1997 I changed internally into the customer satisfaction research department, where I evaluated marketing research results with dBase and Quantum.Skills: Control of timeliness of the suppliers, data-transfer, teamleader of the process optimisation group, experience with various IT-media, DFÜ (remote access), adaption of databasestructures, preparation of address and marketing research data, software applications (Access, PowerPoint, dBase, Excel, Quantum).