Michael Funk Email & Phone Number

Oak Brook, Illinois, Us

A fast-growing technology consulting company specializing in a range of services, including cloud solutions, server management, network optimization, desktop support, and manning services. With a solid commitment to delivering innovative technology solutions and unparalleled customer service, we help businesses of all sizes enhance efficiency, maximize productivity, and achieve seamless IT infrastructure integration.

Chicago, Illinois, Us

●Supported $75M+ in annual sales contracts through leading efforts to design a technology stack that achieved 99.999% uptime for the sales and play-out systems that handled contracts.●Administered $9M+ in budget and systems via meeting SLAs for IT-related services, including hardware, laptops, servers, cybersecurity, cloud computing, routers, and corporate services.●Delivered $220,000 in annual savings through driving standardization initiatives and programs that reduced support overhead by 20%, migrating 22 sites from on-premise to cloud solutions.●Supported 36 privately owned broadcast facilities across the United States, including 3 fully staffed newsrooms, by accounting for IT services and effectively leading 6 direct reports.●Slashed IT expenditures by 18% by suggesting and leading an internal IT initiative.●Optimized operations across 4 locations through successfully steering IT for a wide array of network affiliates, including ABC, CBS, The CW, MyNet, MeTV, and Telemundo.●Drove successful programs via steering negotiations with solution partners that included HP, Dell, MS Azure/365, AWS, Avanan, Umbrella, Nutanix, VMware, and Cisco.●Earned recognition as a technology SME by leveraging an extensive IT business services leadership background for corporate leadership, users, and other key stakeholders.●Led next-generation services that aligned workflows with stakeholders’ multi-platform requirements, establishing support standards that garnered immediate results and praise.

Quincy, Il, Us

●Oversaw $6M in centralized SLA contracts annually by effectively leading a corporate IT team of 11 personnel covering 25 locations across the United States.●Saved $640,000 annually by reducing broadcast operations staffing by 40%.●Supported 500+ remote workers by deploying a VMware Horizon VDI, significantly reducing direct site work for technicians and creating real-time application rollouts.●Drove $380,000 in annual savings through leading efforts to renegotiate legacy contracts.●Streamlined 290+ servers and services from various locations into a massive data center grid with minimal downtime by effectively serving as the IT and Project Lead Director.●Accomplished 99.999% uptime service reliability for broadcast automation, newsroom systems, sales, and front office operations.●Reduced costs by 20% by rolling out and monitoring a centralized installation and upgrade project for multi-site cybersecurity solutions.●Designed and maintained an 18-year hack-free environment, verified by annual third-party audits.●Optimized an 11-member team by directing, mentoring, and training a centralized IT support and development workforce, enforcing ITIL best practices.●Introduced IT consumption governance, cybersecurity, hardware & software standardization, cloud integration, and legal compliance.●Delivered a successful project by architecting a migration to a private cloud-based solution inside one of the world’s largest digital carrier hotels (Digital Reality-350 E. Cermak).●Added value by positioning all stations to continue thriving during the COVID-19 pandemic.●Streamlined workflow by accelerating issue tracking, resolution, and data governance.●Elevated the effectiveness in acquiring, tracking, and optimizing a full range of solutions for QMI by driving next-generation technology.●Augmented operations via orchestrating enterprise-wide disaster recovery planning and solutions, enabling real-time connectivity fail-over and to-the-minute data center recovery.