Michael G. Email & Phone Number

Attiki, Greece

County Dublin, Ireland

-Removal of network hardware components in a Data Center environment across EMEA-Complete assigned work and priorities through ticketing system and workflows. -Collaboration with various stakeholders.-Follow all production, safety and quality standards, codes and industry best practices-Improve procedures

County Dublin, Ireland

-Install new server racks, deploy new equipment following all available documentation-Monitor equipment dashboards and status indicators-Network device and protocol configuration-Performance Management/Troubleshooting-Base Operating System Install-Install and remove servers from racks in order to deliver them to customers in an efficient manner ensuring quality and adherence in execution and protocol at every stage (server isolation, circuit, powering up server, configuring… Show more -Install new server racks, deploy new equipment following all available documentation-Monitor equipment dashboards and status indicators-Network device and protocol configuration-Performance Management/Troubleshooting-Base Operating System Install-Install and remove servers from racks in order to deliver them to customers in an efficient manner ensuring quality and adherence in execution and protocol at every stage (server isolation, circuit, powering up server, configuring network, guaranteeing continuity of service to neighboring servers.-Test equipment, troubleshoot and conduct preventive server maintenance and corrective actions-Interact with third party vendors & contractors-Work with cross-functional teams on a regular basis to complete routine work and projects-Training, mentoring new hires Show less

County Dublin, Ireland

Responsibilities:Perform high quality repairs and refurbishment of Smartphones,Tablets,SmartwatchesConduct diagnosis of problems according to complainPerform Level 3 repairs requiring the use of soldering equipmentSolving software problems , calibration, RF test Quality control of repaired devicesAchieving my daily targets

Greece

Responsibilities:Perform high quality repairs of PC, Laptops , MAC, Smartphones, Electronic-Audio gagdetsConduct diagnosis of problems according to complainPerform Level 3 repairs requiring the use of soldering equipmentMaintenance, PC - Laptop upgradesSolving software problems, format, backup - data recoveryDaily communication &customer servicesQuality control of repaired devices

Athens Greece

Responsibilities:Perform high quality repairs and refurbishment of Smartphones,Tablets,Smartwatches,routersConduct diagnosis of problems according to complainPerform Level 3 repairs requiring the use of soldering equipmentSolving software problems, calibration, RF test Quality control of repaired devicesAchieving my daily targets

Marousi Attica

Explanation : Outsourcing technical support to VΟDAFONE Greece as a team leader of smartphone technician experts for their shops in "The Mall Athens" &"Glyfada store" Responsibilities:Starting, arranging the project "Vodafone Destination Stores tech-team"The initial organization of the Service department at both of the company's storesResponsible of the rolling program of the stores for the team of technicians (6persons)Responsible for Arvato's equipment - IT support… Show more Explanation : Outsourcing technical support to VΟDAFONE Greece as a team leader of smartphone technician experts for their shops in "The Mall Athens" &"Glyfada store" Responsibilities:Starting, arranging the project "Vodafone Destination Stores tech-team"The initial organization of the Service department at both of the company's storesResponsible of the rolling program of the stores for the team of technicians (6persons)Responsible for Arvato's equipment - IT support (laptop maintenance,updating, technician's accounts/emailDaily communication &customer services within storesSupport 'Vodafone's Internet specialist team" Solving software problems , backup - data recovery, Smartphone - Laptop - IP cameras setup , e-mail setupAdvice, Help in sales of the store (cell services contracts,accessories,smartphones),Solving problems hardware (Level 2) for smartphones Quality control of devices to be repaired Show less

Athens Greece

Responsibilities:Perform high quality repairs and refurbishment of Smartphones,Tablets,Smartwatches routers Conduct diagnosis of problems according to complainPerform Level 3 repairs requiring the use of soldering equipmentSolving software problems, calibration, RF test Quality control of repaired devicesAchieving my daily targets

Athens Greece

Responsibilities:Perform high quality repairs of Mobile phones,PC, LaptopsResponsible for ordering partsConduct diagnosis of problems according to complainSolving software problems , backup - data recoveryPerform Level 3 repairs requiring the use of soldering equipmentDaily communication &customer servicesAdvice,help in sales of the store (accessories,gadgets)Achieving my daily targets

Glyfada Athens

First year responsibilities as IT supportPC - Laptop - Printers setup - maintenanceNetwork basic experience (routers,switch,server),cable managementCreate accounts,active directory-user rightsProvide customer support and technical issue resolution via e-mail,phone for Konica Minolta printersSecond year responsibilities as Electronic technicianPerform high quality repairs and refurbishment of Nokia mobile phones , Siemens TetraResponsible for DOA (dead on… Show more First year responsibilities as IT supportPC - Laptop - Printers setup - maintenanceNetwork basic experience (routers,switch,server),cable managementCreate accounts,active directory-user rightsProvide customer support and technical issue resolution via e-mail,phone for Konica Minolta printersSecond year responsibilities as Electronic technicianPerform high quality repairs and refurbishment of Nokia mobile phones , Siemens TetraResponsible for DOA (dead on arrival) devicesConduct diagnosis of problems according to complainSolving software problems , calibration, RF test Quality control of repaired devicesAchieving my daily targets Show less