Michael G. Hall, Mba Email & Phone Number

Tyler, Tx, Us

Greenwood Village, Colorado, Us

National Storage Affiliates Trust is a real estate investment trust headquartered in Greenwood Village, Colorado, focused on the ownership, operation and acquisition of self storage properties predominantly located within the top 100 metropolitan statistical areas throughout the United States. As of June 30, 2023, the Company held ownership interests in and operated 1,117 self storage properties located in 42 states and Puerto Rico with approximately 72.8 million rentable square feet. NSA is one of the largest owners and operators of self storage properties among public and private companies in the United States. NSA is included in the MSCI US REIT Index (RMS/RMZ), the Russell 1000 Index of Companies and the S&P MidCap 400 Index.

Greenwood Village, Colorado, Us

National Storage Affiliates Trust is a real estate investment trust headquartered in GreenwoodVillage, Colorado, focused on the ownership, operation and acquisition of self storage propertiespredominantly located within the top 100 metropolitan statistical areas throughout the UnitedStates. As of March 31, 2023, the Company held ownership interests in and operated 1,117self storage properties located in 42 states and Puerto Rico with approximately 72.8 millionrentable square feet. NSA is one of the largest owners and operators of self storage propertiesamong public and private companies in the United States. NSA is included in the MSCI US REITIndex (RMS/RMZ), the Russell 1000 Index of Companies and the S&P MidCap 400 Index.

Greenwood Village, Colorado, Us

National Storage Affiliates Trust is a real estate investment trust headquartered in Greenwood Village, Colorado, focused on the ownership, operation and acquisition of self storage properties located within the top 100 metropolitan statistical areas throughout the United States. As of December 6, 2021, the Company owned and operated over 1,000 self storage properties located in 40 states and Puerto Rico with approximately 65 million rentable square feet. NSA is one of the largest owners and operators of self storage properties among public and private companies in the United States. NSA is included in the MSCI US REIT Index (RMS/RMZ), the Russell 2000 Index of Companies and the S&P MidCap 400 Index.

Newly created position within the organization responsible for all things related to the promotion and protection of the Raintree brand.Brand Experience: Work with Senior Management to develop the brand message and collaborate across all departments to deliver a cohesive and immersive experience for members. Also includes interaction on villa refurbishment and partnership with Resort Operations as it relates to brand experience.Club Operations:• Member Experience: Responsible for all member communication and correspondence across all channels.• Member Service: Responsible for member reservations, support calls and interaction with Resort Condominiums International (RCI) from a call center perspective. Also responsible for billing and collection of Maintenance Fees and interaction with third party service provider.Sales Liaison: Responsible for contract administration and interaction with outsourced sales group to strengthen product, service and ensure consistent brand messaging.

Orlando, Florida, Us

Directed $60,000,000 annual operation of 11 resorts in three states, with 1,500 total condos, indoor water park, full-service marina, full resort amenity cores, nine food and beverage outlets, and 11 retail outlets, with 600 team members and ten direct reports, facilitating strategic partnerships with outsourced housekeeping, laundry, security, and landscaping services. Led strategic planning of $50,000,000 in capital resources to maintain and support assets and reserves analysis and spending over five-year period.• Acted as primary culture and integration leader during second and final acquisition by Holiday Inn Club Vacations Incorporated, rebranding 13 individual resorts across six states in only 18 months, working closely with finance, legal, risk management, human resources, design and development, brand delivery, and corporate communications.• Collaborated villa renovation of 11 properties including start-up resort in 125-year-old historic building; first urban destination.• Created first annual resort awards and produced annual awards banquet for resort operations.• Served as charter member of Christel House Advisory Council, raising $200,000 in personal and professional efforts, visiting the Indianapolis and Mexico City campuses on multiple occasions, served as ambassador at executive level for internal Heart Travels Corporate Social Responsibility (CSR) program, served as student ambassador to annual RCI Christel House International Open for five years.• Led frontline hurricane relief efforts to support team members, families, and communities after Harvey (Texas), Irma (Florida), and Michael (Panama City Beach).• Created first finance and resort operations hybrid internship and mentored students through program for two years.• Named Vice President of Silverleaf Club Board, served on ACC for Villages Club and Holiday Hills Property Owners Associations, supported 12 individual HOA boards, and facilitated communication with three external HOA boards.

Orlando, Florida, Us

Acquired by HOLIDAY INN CLUB VACATIONS in 2015.Oversaw operation of 13 resorts and one hotel in seven states. Directed 3,100-plus condos and 1,200-plus employees, including food and beverage operations, retail outlets, equipment rentals, amenity cores, two 30,000-square-foot indoor water parks, three 18-hole golf courses, one nine-hole executive par-three golf course, one five-hole executive par-three golf course, two bars and lounges, restaurant, and marina. Chaired social media management, digital marketing content, customer service department and phone room, and seven preventive maintenance crews in four states. Led $100,000,000 annual budget within 0.01% favorable for five consecutive years.• Maintained effective and operational communication with executive management team.• Oversaw $80,000,000 annual operating budget.• Coordinated additional $10,000,000 in dedicated annual refurbishment funds.• Managed $10,000,000 annually from separate revenue producing centers.• Led franchise agreements and construction of 4 new Subway and Mama DeLuca’s Pizza franchise restaurants, with goal to expand dual concept to all resort locations.• Served as President of Timber Creek Resort Club and Vice President of Silverleaf Club, as well as 16 individual resort clubs, served on Architectural Control Committee for Villages Club and Holiday Hills Property Owners Association, and served as Class A Board Member for Holly Lake Ranch Association.• Launched and organized first preventive maintenance program, growing to seven teams in four states.• Developed first safety program, including drafting of Legionella prevention, bed bug prevention, and mold and water intrusion policies.• Directed safety coordinator and safety audits, and facilitated annual safety site visit inspections by workers’ compensation carrier.• Spearheaded launch of proprietary in-house database that linked new work order system at field level with new asset management system at corporate level.

Orlando, Florida, Us

Oversaw seven resorts and one hotel in six states during rapid growth period for company, requiring extensive travel. Led acquisition team for new resort property in 2004 and new hotel property in 2006. Initiated and oversaw company’s annual awards banquet, including travel, accommodations and venue for 100-plus attendees, and produced audio and video presentation. Served as President of Timber Creek Resort Club, served on Architectural Control Committee for Holiday Hills Property Owners Association, and served as Class A Board Member for Holly Lake Ranch Association.

Orlando, Florida, Us

Directed start-up property through conversion of former campground into purpose-built condominium resort. Achieved prestigious Resort Condominiums International (RCI) Gold Crown award during first year of operation, first in company’s history. Facilitated opening of four new properties, aided with operational training, sales openings, new construction of infrastructure and buildings, coordinated community groundbreaking and grand opening ceremonies, and led good-neighbor initiatives.

Orlando, Florida, Us

Launched new proactive customer service call center program that successfully grew into full department at the corporate level. Also supported seven resorts in two states, traveled to each, performed cash and operational audits, and created and maintained daily, weekly, and monthly operational, accounting and reconciliation reporting.

Orlando, Florida, Us

Supervised registration department for 300-plus condo resort and collaborated effectively with all other resort departments.

Master Of Business Administration - Mba

Bachelor'S Degree, Organizational Development