Michael R. Email & Phone Number

Marietta, Ga, Us

United States

3600 Dallas Highway, Suite 280, Marietta, Ga 30064

· Drove sales and managed existing accounts for over 1600+ customers annually, with consistent annual revenue increases that exceeded the average performance nationally; sustaining a position within the elite top 10% of all sales territories across organization.· Curated personal customer relationships, within assigned territory, personally managed 30+ key accounts for an average over $600K in sales annually. · Primarily focused on selling to small and medium-sized businesses and NonProfit Organizations, while also targeting key enterprise accounts with annual spend of $50K+.· Investigated market trends and competitive positioning, identifying gaps resulting in new service offerings; engaged with customers through relationship management to deliver solutions specific to business requirements.· Sustained exceptional customer satisfaction with a lifetime Net Promoter Score of 88. · Spearheaded and executed data-driven marketing campaigns that boosted brand visibility across digital channels, generating 500+ qualified leads within a three-month period while increasing website traffic by over 40% through targeted strategies.· Leveraged CRM software to foster stronger customer relationships, improve retention and reorder rates by more than 10%.

1205 Johnson Ferry Rd, Suite 129, Marietta, Ga 30068

· Directed all aspects of launching and managing a second Big Frog location (East Cobb) in Aug 2016, increasing overall territory in the Northwest Metro Atlanta region.· Secured over 1,200 new customer accounts within six months after opening while increasing overall brand recognition throughout assigned territory.· Developed and maintained strong relationships with key account decision-makers, fostering trust and loyalty to drive business growth.· Mapped client business requirements to capabilities, investment needs, and consulted on advanced optimization strategies, ensuring orchestration of incident resolution and solution alignment for successful renewal and maximize return on investment.· Identified and pursued new business opportunities, effectively closing deals and exceeding sales quotas while maintaining Net Promoter Score of 89.· Recruited and managed 3 direct reports within 90 days of opening; implemented monthly performance and sales assessments that contributed to achieving a 4.9-star rating on Google reviews with actionable insights for ongoing improvement and increase in overall sales attainment.