Drawing from my experience to provide executive-level leadership and guidance in the management of business and administrative functions ensuring alignment of performance with organizational objectives. Administer financial and reporting functions. Held accountable for the development, implementation, and measurement of Key Performance Indicators (KPIs) associate with quality assurance. Oversee the coordination of network and marketing initiatives. Manage vendor and customer relations building strategic partnerships and business opportunities. Designed marketing content. Operate in various capacities including Human Resources, Procurement, and Material Sourcing. Identify, select, and develop key personnel to drive business growth. Draft, review, and deploy workflows, roles, responsibilities, policies, and standard operating procedures (SPOs). ✯ Effectively built a successful business from the ground up.

I am leveraging an opportunity to oversee the administration of ISO 9001 compliance and systems. Establish and implement quality control metrics and standards. Provide strategic leadership and ownership of business processes, administrative functions, and organizational objectives. Manage business financial operations and reporting functions. Delegate and oversee workflow processes. Cultivate key relationships with vendors and customers. Lead material sourcing and procurement activities. Serve as the Human Resources Administrator for the organization. ✯ Championed the development of ISO 9001 metrics utilized in tracking product nonconformities and identifying insufficient vendors. ✯ Slashed labor by 50% while stimulating a 200% increase in productivity by strategically remapping workflows.

I led the administrative efforts associated with projects including tracking accounting activity through the utilization of phase and cost codes within the accounting software. Provided leadership and supervision of the field team’s expenses, time sheets, and per diem. Administered processes in the Learning Management Systems (LMS). Defined, deployed, and communicated key strategies across on-site and remote teams. Liaised as a representative between clients, architect, contractors, vendors, and the superintendent. Established and managed project schedules. Oversaw procedural requirements to change management reporting. ✯ Enhanced the estimating process effectively reducing the proposal process by 25%. ✯ Enabled to firm to identify variances between estimating and project management through the creation of cost codes. ✯ Successfully led the creation of a website leading to increased communication and document storage capabilities. ✯ Streamlined various processes in accounting, management, and estimation. ✯ Selected to create graphics and website design to drive brand exposure.

I was recruited to manage the importation of merchandise as well as the establishment and implementation of logistic fulfillment best practices. Oversaw the development of sales, product stock, and shipping procedures. Administered the design and maintenance of the storefront aligned with merchandising and marketing strategies. Developed and deployed innovative marketing and advertising plans focused on increased revenue. Engaged with potential and existing clients to drive business development initiatives. Led brand awareness and management functions. Facilitated comprehensive product education to maintain sales standards and brand consistency. Analyzed and approved price adjustments and sales promotions. ✯ Spearheaded the development of a comprehensive business model with an international supply chain organization.

• Designed and maintained visual merchandising schematics through product positioning• Managed business development via client-facing sales with potential and existing clients • Serviced existing accounts, obtains orders, and established new accounts by planning and organizing daily work schedule, call logs, and promotional events• Addressed sales report and seasonal fashion trends • Maintained brand management and sales standards through education of sales products and reward programs• Authorized price adjustments and markdowns • Delivered excellent customer service initiatives and promoted sales

• Established methods for the ordering and tracking of supplies and materials • Systematically tracked BOL for the receipt and shipment methods of merchandise • Responsible for merchandise readiness for sales floor departments• Managed supplies for shipping and merchandising• Designed and managed merchandise schematics• Maintained stockroom merchandise • Supported sales team

• Managed all branch operations and profitability• Responsible for recruitment, training, evaluation and retention of staff• Managed development of employees consisting of trainees, shift leaders, document creation specialist, production specialist, shipping specialist, printing specialist, inside and outside sales specialists• Facilitated operational, procedural, management and new employee education• Designed and managed learning programs for self-serve customers and employees• Established monthly sales and supply goals• Managed income and expense, departmental communication, departmental technologies and interdepartmental projects• Mentored employees by defining career and work related goals and objectives• Formulated efficiencies in production procedures • Constructed quality check requirements