Michael Gaines Email & Phone Number

San Francisco, California, US

New York, NY, US

• Rolled out large integrations on both customer, and internal facing products, and established after care for current organization
• Campaigned bringing in customers via API, and less through EDI. Receiving data 10% earlier compared to last year.
• Maintained, and administered data warehouses, and reporting facets.
• Rolled out self service reporting for different OUs to empower end users to consume and analyze data.
• Introduced Validation and repositories to the organization to establish best practices such as Data Quality, ETL, and Automation
• Maintained large scale healthcare data sets; create intake process to streamline best practices, and alleviate bottlenecks

Las Vegas, NV, US

• Rollout large-scale integration to Enterprise Resource Planning (ERP)
• Develop software and systems on test driven development and continuous integration practices; establish monitoring and automation processes
• Create efficiencies in proprietary software by re-developing back-end code
• Implement Self-Service Business Intelligence (BI) and Reporting
• Perform analysis and troubleshooting of queries using Relational Database Management System toolsets
• Identified key areas of improvement for the Customer Service team, using SQL, Python, and Power BI I developed a velocity driven report that saved 120 hours of labor each month

Las Vegas, Nevada, US

• Integrated back-end Workday data across omni-channel reporting facets
• Developed software to clean and investigate large data sets of numerical and textual data
• Integrated with external data sources and APIs
• Supported rich data visualizations to communicate complex ideas to customers and company leaders
• Collaborated with the Information Management and Information Technology organizations and all MGM Properties (local andregional) on an enterprise-wide basis to execute on the ongoing strategy to assess Business.
• Delivered the Business Intelligence dashboard strategy, including strategic, tactical, and operational dashboards, subject areaanalysis, and support of performance management methodologies

Las Vegas, NV, US

• Oversaw inventory management blueprinting phase which included gathering and mapping business requirements related to sales and distribution (SD) and materials management (MM) functions applying SOPs for best business.
• Collaborated with departmental leadership to develop action plans based on results derived from data analysis reports
• ERP SME that determined and then implemented the best solution to rollout company-wide that addressed business pain points
• Oversaw workflow KPI analysis and implements continuous improvement strategies to optimize software usage and improved overall performance
• Administered Microsoft SQL Server 2012
• Created backup maintenance plans for databases on SQL server

Las Vegas, NV, US

o Installed, configured, maintained, secured, troubleshooted server-based hardware, software, and other related componentso Created and maintained Microsoft Active Directory Users and GroupsSkills:End user supportActive DirectoryExchange ServerWindows 7, 8, and 10ImagingHardwareMicrosoft Server 2008 r2Microsoft Server 2012 r2Network troubleshootingAnti.

Bachelor’S Degree, Management Information Systems, General

Associate Of Science (A.S.), Business Administration And Management, General