Michael Garner Email & Phone Number

Houston, Tx, Us

Tomball, Texas, Us

Facilities Management:*Contract Review and Redlining*Review contracts and legal documents for IT-related clauses.*Redline and revise contracts to align with company standards.*Collaborate with legal, procurement, and IT teams to ensure favorable terms.Facilities IT Management:*Oversee IT infrastructure in office facilities, including networking and security.*Coordinate with vendors for IT related equipment maintenance and upgrades.*Ensure compliance with industry standards and regulatory requirements.*Plan and implement IT aspects of office expansions, renovations, and closures.

Atlanta, Georgia, Us

- Overseeing facility planning operations, ensuring optimal space utilization and resource allocation.- Coordinating with various departments to streamline processes and improve efficiency.- Managed procurement processes, ensuring timely and cost-effective acquisition of necessary resources.- Supervised fulfillment operations to maintain high standards of service delivery.

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Oversaw IT operations, including network management, user support, and system upgrades, to maintain optimal performance and reliability.Developed and enforced security protocols, ensuring full compliance with industry standards and safeguarding sensitive information.• Ensured network security and optimal performance through regularmaintenance and updates• Managed the installation, configuration and maintenance of servers,routers and switches.• Provided technical support for end-users regarding network relatedqueries or problems.• Assisted in the design, implementation and maintenance of local areanetworks and wide area networks.• Conducted regular backups of data in order to prevent data loss orcorruption.• Planned, coordinated and executed upgrades on existing systems whilemaintaining minimal downtime.• Created detailed documentation about the network environmentincluding diagrams, procedures, policies.• Analyzed system logs in order to identify any potential security threatsor vulnerabilities.• Responded promptly to service outages or other major incidents bydiagnosing root cause and implementing corrective actions.• Coordinated with vendors and suppliers when procuring newequipment or services related to the network infrastructure.• Created configuration guides for deploying new desktops, laptops andmobile devices.• Oversaw storage management, data migration, backups and drivereplacements.• Implemented and monitored network security measures, includingfirewalls and intrusion detection systems.

• Managed network systems, performed server builds, and provided user support to our Houston and Alabama offices. • Primary support for our Military contracts at Redstone Arsenal .

Server builds, router configuration, security configuration.New user support using active directory.Creation of objects (printers, workstations) in AD.Image creation for new laptops and workstations.Complete support for users at the operations level Connectivity, hardware, software, ghost sessions, and backups.)Printer support and maintenance.FRS forecaster use.Citrix builds/support.Script writing for remote push/unattended setups.Familiarities with Windows 2000, 98, 95, office, VERITAS backup, ghost.Supported Microsoft exchange, email moves, migrations.Travel to remote sites for maintenance of workstations and printers.

New York, Ny, Us

Lead Support Engineer- Argent SoftwareSupport of Australian and UK marketServer Support of Network Monitoring SoftwareConfiguring Mother/Daughter Architecture in Production EnvironmentsConfiguring Network Monitoring for UNIX ,LINUX,AIX, and Windows 200XKBI Builds/recordkeeping

Develop architecture/plans for server deploymentIBM and Wintel (Dell, Compaq)Perform server builds/moves.Remote server administration for retail outlet serversCitrix thin client setupsForest level domain schemaMicrosoft exchange/outlook/express support.Remote access support using RAS server,PcAanywhere, Ghost. & othersUser account and email migrations (Active directory, Microsoft exchange)Active directory used for creating users, printers, and systems in thedomain.User account setup, server/workstationconfigurations, ghosting, protocol enforcement of access levels.Image creation for new laptops and workstations.Printer support (hp 3-5k series)Maintained Wan using Solar Winds (Orion, Cirrus)Security upkeep(firewalls, permissions, SPOT tools)Document locator use for management (Columbia soft)Script writing for remote push/unattended setups.Daily use of Windows platforms (2000, XP, 95) on workstations and servers.Daily use of Office suite.Daily/weekly use of Norton ghost, VERITAS backup, frx forecaster.Citrix client builds and service.Maintained antivirus setups and support (Norton).Encouraged I.T. staff to take ownership for theirperformance and career development plans; follow up on a regular basis.

Bachelors, Computer Science

Associate Of Arts (A.A.), English Language And Literature, General