It Service Delivery Manager
Current
Jul 2022 - Present
Who is Michael Garnier? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Garnier is listed as IT Service Delivery Manager at FONEMED, based in Canada. AeroLeads shows a matched LinkedIn profile for Michael Garnier.
Michael Garnier previously worked as IT Support Team Lead at Fonemed and IT Support Specialist at Fonemed. Michael Garnier holds Computer Systems And Networking, Information Technology from College Of The North Atlantic.
Company email context
Email format at FONEMED
This section adds company-level context without repeating Michael Garnier's masked contact details.
FONEMED
Review company-level records connected to Michael Garnier before choosing the right outreach path.
Profile bio
About Michael Garnier
Michael Garnier is a IT Service Delivery Manager at FONEMED.
Current workplace
Michael Garnier's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Michael Garnier work experience
A career timeline built from the work history available for this profile.
It Support Team Lead
Jun 2021 - Jul 2022
It Support Specialist
Provided internal and external technical support for in-house software. Provide desktop support for remote triage nurses and inbound phone agents. Configuring, managing, and making incremental improvements to cloud infrastructure such as Microsoft Intune/Azure and Amazon Web services. Mainly overseeing nurse/agent onboarding and improving workflows for more efficient and effective onboarding. Working with new/existing external clients to implement custom call flows into our software, and making changes to our telephony system.
May 2020 - Jun 2021
Retention Specialist
Inbound service representative for a Customer Account Services - Retention Department for Sprint Mobile. Using IT-based troubleshooting tactics to investigate and resolve customer issues regarding billing, service issues, and previous poor customer service experiences. Learned and applied negotiation and closing skills to find common ground with unhappy customers with the ultimate goal of keeping them as customers with Sprint Mobile.
Nov 2019 - May 2020
Computer Specialist
Worked to finish a previous work-term contract. Building, configuring, and deploying desktop and laptop computers. Application support for engineering students and employees.
Sep 2019 - Nov 2019
Help Desk Specialist
Provincial Aerospace Ltd.
My extended work term placement position. Was involved in Office 365/Azure AD migration project for 4 companies within the PAL group. In-depth desktop and application support. Configuration and deployment of hundreds of desktop, laptop, and mobile phones. Introductory work in O365 Admin portal and exchange configuration.
Apr 2019 - Aug 2019
Food Counter Clerk
Worked my way to become a keyholder for the store, opening and closing the restaurant, occasionally placing orders for supplies. Senior employee very proficient in completing orders and operating the POS system
Feb 2015 - Dec 2017
1 education record
Michael Garnier education
-
College Of The North Atlantic
FAQ
Frequently asked questions about Michael Garnier
Quick answers generated from the profile data available on this page.
What company does Michael Garnier work for?
Michael Garnier works for FONEMED.
What is Michael Garnier's role at FONEMED?
Michael Garnier is listed as IT Service Delivery Manager at FONEMED.
Where is Michael Garnier based?
Michael Garnier is based in Canada while working with FONEMED.
What companies has Michael Garnier worked for?
Michael Garnier has worked for Fonemed, S & P Data, C-Core, Provincial Aerospace Ltd., and Subway.
How can I contact Michael Garnier?
You can use AeroLeads to view verified contact signals for Michael Garnier at FONEMED, including work email, phone, and LinkedIn data when available.
What schools did Michael Garnier attend?
Michael Garnier holds Computer Systems And Networking, Information Technology from College Of The North Atlantic.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial