Responsible for the research & development portfolio, leading all internal and external research initiatives in support of organisational objectives and providing strategic guidance to inform the development of transformative digital solutions for customers operating within the education and training domains (B2B/B2C SaaS platform):- Directed and synergised multidisciplinary research (education, psychology, behavioural and social science, data and information science, analytics, and machine learning and artificial intelligence) to drive product design and evolution at scale according to an evidence-based and human-centred approach- Developed an organisational model for translating primary and secondary research into system designs which could enhance student learning, mental health, and wellbeing outcomes at the individual level, leading a team of educators, psychologists, researchers, and technologists- Provided thought leadership and strategic guidance with regards to policy and process development to effectively harness inputs and contributions from stakeholders across a wide range of domains and drive continuous improvement and enhanced outcomes- Established strategic research partnerships with leading Australian universities to effectively access and utilise external expertise in alignment with broader organisational strategies and objectives

Oversaw the development, refinement, and execution of the organisation’s breakthrough research, technology, design, and innovation initiatives:- Led all research projects and initiatives, working directly with participants and key stakeholders from customer and research partner (University) organisations- Developed the internal research team and collaborated closely with business analysts, product designers, and software engineers to devise transformative digital solutions for enhancing teaching and learning outcomes at scale (student focused)- Responsible for driving improvements in core solution offerings through the productisation of multidisciplinary research (primary and secondary)

Led and provided key contributions to industry research collaborations across multiple domains and productised research outputs:- Education. Learning outcome classification via natural language processing, accommodating multiple representations in digital learning settings- Psychology. Designing and validating a web-based, psychometric assessment instrument, designing, implementing, and evaluating a games-based instrument for assessing executive function in young learners - Computer, information, and data sciences. Multimodal sentiment analysis, autonomous generation of knowledge graphs in educational contexts.

Senior role in a University-wide audit concerned with evaluating all courses for compliance with the Australian Qualifications Framework. This involved engaging with key stakeholders across all faculties and developing a range of guidelines and recommendations for informing ongoing course development.

Led the design, development, and implementation of a 3D simulation environment for emergency evacuation training in underground mines:- Solution incorporated a high-fidelity representation of an underground mining environment with the ability to simulate different underground fire/smoke scenarios and evaluate performance at the individual level to support training and continuous professional development;- Engaged closely with commercial stakeholders, domain experts, target users, prospective customers, and external contractors to devise a cutting-edge, research-informed solution which could support underground mining organisations to enhance emergency training practices at scale- Directed the development of all technical aspects including solution architecture and technology stack