Michael Garside Email & Phone Number

Jacksonville, Florida, Us

Fort Liberty, Nc, Us

After commissioning as a Second Lieutenant in the United States Army, I was assigned to my local unit the 1186th DDSB in Jacksonville, FL. Tasks I have completed during my time with the unit are as follows: - Implemented live excel trackers to support Company Commander and future commands. -Conducted Inventory of equipment to ensure mission readiness. -Maintained tower operations at range FTX overseeing the safety of 64 soldiers. -Participated in BN staff meetings to understand units mission and vision for implementation.

Thomasville, Ga, Us

Jacksonville, Florida, Us

As a Bilingual CSR, there are many responsibilities some of these include: - Answer inbound calls to support field technicians and resources with work orders .- Provide communication to resources through a variety of medias to include: emails, calls, and text messages. - Aid partnering contractors for City through funding work orders to ensure client is serviced.-Partake in weekly meetings to discuss team goals and successes As well, these are the tasks I have taken to go above an beyond my current role. -Created 4 processes to ensure effective solutions are implemented for our partnership -Executed Uptrainings for 17 CSR's in order to refresh on knowledge and provide areas of opportunities -Assisted with report creations to understand work orders that are out of SLA and escalating them to appropriate resources to be resolved -Participated in multiple shadowing programs to increase my knowledge of other department roles and personal growth. -Provided coaching/mentoring opportunities to new hires

Jacksonville, Fl, Us

- Supported military member's household good moves by communicating with local carriers and military transportation offices.- Reviewed reports to maintain an active status of service member's moves.- Communicated member concerns with local carriers and bases to resolve issues at a moments notice.- Maintained high customer satisfaction ratings to retain future contracts.

Fort Collins, Co, Us

• Aided professors by lending them equipment for their classroom.• Ensured all supplies are maintained and functioning for day to day operations.• Monitored electronic communications and respond in a professional manner to all forms of communication.• Collaborated with team members on different tasks to ensure job objectives are met.

Fort Collins, Co, Us

- Filed and organized archival materials into five distinct collections. -Created a finding aid which contains details about a collection. -Interpreted documents and seeing how they best fit the collection. - Maintained communication to effectively complete projects assigned.

Commissioned Officer United States Army

Bachelor Of Arts In History, Business Minor, Concentration In Foreign Languages.