-Co-authored 2 Programmatic Environmental Impacts Reports, 1 EIR, 2 Mitigated Negative Declarations, and 2 Addendums-Prepared and filed 6 Notices of Exemption-Organized and updated 4 data sets for the California High Speed Rail Project-Categorized 200+ public comments on Silver Lake Reservoir Complex Master Plan

-Analyzed land uses in 12 communities, using ArcGIS, to guide updates to the Land Use Element of the East San Gabriel Valley Area Plan-Reviewed surveys to identify 8 main goals for the updated Open Space and Conservation sections of the Culver City General Plan-Categorized 40+ public comments for the Oakland A’s Ballpark plan by topic of concern-Edited project description of 3 projects in compliance with CEQA

-Identified and screened 7 putative high-light inducible promoters for increased production of green fluorescent protein (GFP) under varying light intensities by transient expression in Nicotiana benthamian-Tested a subset of the candidate promoters for their ability to produce PsbS, a protein that protects photosystem I and II, in high light conditions-Communicated progress of research with other interns at weekly discussions to facilitate oral presentation skills-Results of research were presented at a poster session attended by family, researchers, and professors

-Responded to up to 20 customer inquiries daily-Processed orders, credit card applications, and escalations-Organized records of transaction information for 20 to 30 customers per day-Resolved order and delivery issues, reducing cancellation of orders by 10%

-Utilized product knowledge to assist customers with purchases -Maintained a 7% Geek Squad Protection sales score-Managed returns in keeping with company policies to secure maximum customer satisfaction-Regularly discussed ways to improve customer experience with managers