Michael Gebel Email & Phone Number

Atlanta, Ga

Responsible for all aspects of billing, collections and information technology in a high intensity, high volume medical practice.• Responsible for management of all front office departments including scheduling, billing, A/R and patient registration/checkout.• Manager for all negotiations and interaction with The Piedmont Clinic including addition of new contracts, implementation of PQRS reporting and Physician performance data.• Assisted with application and accreditation process for an Ambulatory Surgical Center.• Project Manager for a physical build out of an Ambulatory Surgical Center with an overall budget of $280,000 that was completed and physically operational in three months.• Completed a complete upgrade of office IT infrastructure including VoIP, phone system, computer servers and off site data storage.

• Responsible for oversight of a 13 member product development team in a functional organizational setting. • Developed a documented processes still utilized for product feasibility review including process flows, standardized timelines, documentation and review levels leading to a 10% reduction in project timelines.• Completed successfully 16 total projects through the developed processes in 2008.• Created a 200 page standardized review package and presentation for London based parent company that was approved by CEO, CFO and COO which successfully led to the approval of two new projects that were deemed new risks to the company.• Standardized the procedures for reviewing the viability and risk of case requests that were in excess of $10M in premium.• Moved from a peer to a manager role due to developing cross-functional knowledge and organizational support.

• Responsible for creation and delivery of training outreach programs using outbound calling, weekly online training sessions and in person presentations as well as supported an external VP.• Completed monthly visits to the Old Mutual service center in Lincoln, NE to train 200 employees on products and sales techniques.• Planned and prioritized sales participation in the development of illustration software for our field force.• Averaged 155 outbound call to agents and agencies per week.• Represented the sales division on the product implementation team and assisted in the launch of 4 products including marketing materials, agent training materials and internal training materials.

• Responsible for key account support and training as well as supported an external VP.• Improved overall agent skill set through specialized training calls, resulting in exceeding the sales target for the region by 10%.• Assigned by CEO to chair a culture committee responsible for developing a strong culture inside our Atlanta office.

• Provided consultative sales management to regional accounts with a revenue responsibility of $1M.• Presented clients with key learning and analysis of executed programs including ROI, Sales Lift, and Household Panel results

• Provided Account support for $7M worth of Regional and National companies including Olive Garden, Prestige Brands, Georgia Pacific and Chattem.• Assisted Group Sales Manager with activities including proposal creation, research, lead generation, and competitive tracking.

Bba, International Business

Education record