Michael Geltser Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Denver

Denver Metropolitan Area

• Manage an Information Technology department – collaborated with CEO and VP of Ops to provide technology vision and leadership. Oversaw implementation, maintenance, performance, security, availability and recoverability of all information systems• Manage staff by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Responsible for hiring and talent acquisition.• Lead implementation of data warehouse integrating data from various sources providing support for analytical reporting and data analysis. Tools included MS SQL Server, Tableau and Power BI.• Lead development of Datamarts customized to individual departments.• Lead development of Applications using Agile/Scrum approach. Development efforts focused on .NET using Azure as a cloud platform.• Lead implementation of cybersecurity initiatives to strengthen IT infrastructure including Secure VPN connectivity and multi-factor authentication.• Lead efforts transitioning to the cloud-based technologies including Office 365 and .NET based applications.• Lead efforts in outsourcing company’s Customer Relationship Management system (Bullhorn).• Effective Project Management of iterative based development (Agile process / Scrum)• Accomplished financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action• Maintained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies• Responsible for contract negotiation and management of internal resources and outside vendors in support of project budgets, deliverables and timelines.• Creative problem solver who takes a resourceful, analytical, and creative approach to drive projects to fruition while meeting all key business initiatives.

Denver Metropolitan Area

• Managed a team of developers, project managers and support personnel that provided Call Center toll-free services to external clients.• Participated in analysis, requirements gathering and design of Call Center solutions, that are hosted in Qwest network, and provide Computer Telephony Integration (CTI) for fortune 500 companies.• Was responsible for the creation of RFPs and contract negotiations.• Oversaw creation of several applications using .Net development platform, MS SQL Server and Voice XML development tools.• Simultaneously managed multiple high profile projects in the pressure of fast-paced, time-sensitive environments.• Led a team of developers in a high profile multimillion dollar project for Kaiser Permanente, resulting in integration of Qwest toll free services with Genesys CTI services, on premise equipment and web based call center solutions.

• Participated in the development of the E-Commerce site that allows customers to configure, purchase, track order status and delivery of Lucent products on-line.• Developed a company-wide sales force automation software system. Product allows sales staff to configure a product and send an order to a factory for manufacturing. Responsibilities included managing and mentoring 8 developers, overall software design, and communication of architecture to other development groups. • Involved in the development of Telecom Configurators using Constrains Modeling Language (CML) and Trilogy based Software using Object Oriented Approach• Produced various Client / Server Applications and Utilities to support development process using Visual Basic and C++• Participated in development of an ActiveX Configurator component for 5ESS Switch using Visual Basic, Access and Trilogy engine APIs• Designed and Developed various OCX components for Configurators developed in Visual Basic• Maintained Version Control and produced installation packages for the software• Worked with business representatives on enhancements and provided ongoing support to users

• Managed initial and ongoing development effort for Wireless Electronic Commerce (WEC) Server software. The software enables UNIX/NT based server to manage the wireless communication of several clients with a mainframe host.• Lead a team of five developers in this effort. Technical Architect for the development of a wireless electronic commerce protocol that runs on top of UDP/IP over the cellular digital packet data network. Development included sockets, semaphore processing and multithreading• Managed selection process and relationship with 3rd party vendor whose hardware/software combination enabled WEC Server to communicate with various host protocols including SNA/SDLC and 3270.• Was involved in the design and implementation of client driven enhancements to both the server and protocol portions of the WEC software.• Team Leader for the development of several Client Server Systems using Visual C++ Visual Basic and Oracle. Responsibilities included: complete project planning, cost analysis, budgeting, architectural design, database design, obtaining user requirements• Participated in the development of a WEB based Document Management System using Java Script, PERL and C with Apache WEB Server residing on UNIX platform. Responsible for architectural design, database design, performance tuning and screen design• Participated in setting up development standards (Coding standards, GUI standards, etc.) code reviews, third party controls selection, project planning, cost estimates, budgeting• Complete analysis and design documentation, including data flow diagrams, structure charts, process specifications, data dictionary and user’s manuals.• Technical environment included C++, Java, Visual Basic 5.0, Java Script and various SQL Servers.

• Analyst for the Development of a Windows based Client Server Dealer Business System using Visual Basic, C++, MS Access and SQL Server. Responsible for screen design, database design, obtaining user and software requirements, report creation, batch processing and file manipulations, month end processing• Analyst for the Development of a Windows based Client/Server Commission System using Visual Basic and Sybase. Responsible for performance, screen and database design• Designed and Implement Task Maintenance System which included Daily Time sheet and Project Management functions• Responsible for Development of Applications for the finance, sales and marketing groups in a Client / Server environment• Database Administration including: New Software installation, Database Installation and Maintenance, Creating and Maintaining User Accounts, Database Backups and Restoration