Michael Geltser Email & Phone Number

Denver, CO, US

Denver

Denver Metropolitan Area

• Manage an Information Technology department – collaborated with CEO and VP of Ops to provide technology vision and leadership. Oversaw implementation, maintenance, performance, security, availability and recoverability.
• Manage staff by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and.
• Lead implementation of data warehouse integrating data from various sources providing support for analytical reporting and data analysis. Tools included MS SQL Server, Tableau and Power BI.
• Lead development of Datamarts customized to individual departments.
• Lead development of Applications using Agile/Scrum approach. Development efforts focused on.NET using Azure as a cloud platform.
• Lead implementation of cybersecurity initiatives to strengthen IT infrastructure including Secure VPN connectivity and multi-factor authentication.

Denver Metropolitan Area

• Managed a team of developers, project managers and support personnel that provided Call Center toll-free services to external clients.
• Participated in analysis, requirements gathering and design of Call Center solutions, that are hosted in Qwest network, and provide Computer Telephony Integration (CTI) for fortune 500 companies.
• Was responsible for the creation of RFPs and contract negotiations.
• Oversaw creation of several applications using.Net development platform, MS SQL Server and Voice XML development tools.
• Simultaneously managed multiple high profile projects in the pressure of fast-paced, time-sensitive environments.
• Led a team of developers in a high profile multimillion dollar project for Kaiser Permanente, resulting in integration of Qwest toll free services with Genesys CTI services, on premise equipment and web based call.

• Participated in the development of the E-Commerce site that allows customers to configure, purchase, track order status and delivery of Lucent products on-line.
• Developed a company-wide sales force automation software system. Product allows sales staff to configure a product and send an order to a factory for manufacturing. Responsibilities included managing and mentoring 8.
• Involved in the development of Telecom Configurators using Constrains Modeling Language (CML) and Trilogy based Software using Object Oriented Approach
• Produced various Client / Server Applications and Utilities to support development process using Visual Basic and C++
• Participated in development of an ActiveX Configurator component for 5ESS Switch using Visual Basic, Access and Trilogy engine APIs
• Designed and Developed various OCX components for Configurators developed in Visual Basic

• Managed initial and ongoing development effort for Wireless Electronic Commerce (WEC) Server software. The software enables UNIX/NT based server to manage the wireless communication of several clients with a mainframe.
• Lead a team of five developers in this effort. Technical Architect for the development of a wireless electronic commerce protocol that runs on top of UDP/IP over the cellular digital packet data network. Development.
• Managed selection process and relationship with 3rd party vendor whose hardware/software combination enabled WEC Server to communicate with various host protocols including SNA/SDLC and 3270.
• Was involved in the design and implementation of client driven enhancements to both the server and protocol portions of the WEC software.
• Team Leader for the development of several Client Server Systems using Visual C++ Visual Basic and Oracle. Responsibilities included: complete project planning, cost analysis, budgeting, architectural design, database.
• Participated in the development of a WEB based Document Management System using Java Script, PERL and C with Apache WEB Server residing on UNIX platform. Responsible for architectural design, database design.

• Analyst for the Development of a Windows based Client Server Dealer Business System using Visual Basic, C++, MS Access and SQL Server. Responsible for screen design, database design, obtaining user and software.
• Analyst for the Development of a Windows based Client/Server Commission System using Visual Basic and Sybase. Responsible for performance, screen and database design
• Designed and Implement Task Maintenance System which included Daily Time sheet and Project Management functions
• Responsible for Development of Applications for the finance, sales and marketing groups in a Client / Server environment
• Database Administration including: New Software installation, Database Installation and Maintenance, Creating and Maintaining User Accounts, Database Backups and Restoration