Michael Gemme Email & Phone Number

Los Lunas, New Mexico

•Responsible for setting the strategic direction, executing strategic plans, and managing all operations of a state-operated facility serving persons with intellectual and developmental disabilities (IDD). Provide service to 69 persons. Manage a staff of over 200 persons. Maintain professional relationships with hundreds of external stakeholders•Developed a highly ranked Qualified Provider Agreement for the Developmental Disabilities Supports Division•Led multiple Health Facility Licensing and Quality Management Bureau surveys and managed corrective action plans•Led the agency through the COVID pandemic. Managed the implementation of numerous infection control processes and related response protocols•Developed and implemented a Quality Management Plan, stakeholder and staff satisfaction surveys, and revised the agency’s policies•Manage budgets in excess of $18M, exceeded revenue goals and managed expenses that provided for three consecutive years of operating in the black•Developed and implemented a Program Improvement Plan and a Direct Support Professional Recruitment and Retention Plan•Developed a variety of marketing materials including an agency brochure, promotional signs and banners, website content updates, and more•Created numerous new processes to deliver increased value to stakeholders and increase the efficiency and effectiveness of all departments including Administration, Human Resources and Training, Nursing, Residential Services, Employment Services, Maintenance, Service Coordination, and Quality•Managed the 22 leased properties used for Supported Living homes and replaced half of the home inventory increasing the quality of homes and the professionalism of the relationships with lessor •Responsible for the role of Lead Tenant on the State of New Mexico Los Lunas Campus and managing maintenance and capital improvements on the 150 acre campus that includes dozens of buildings, and a cemetery•Maintain high occupancy rates of homes

Albuquerque, New Mexico Area

Provided customized administrative and program project support to social service agencies in Albuquerque, NM including Best Buddies International and Ability First, LLC

Albuquerque, New Mexico Area

Statewide leadership position with responsibility for program development, fundraising, grant management and management of staff, volunteers, and collaborative partners•Opened the new state office; recruited and trained all staff and volunteers including a twelve member Advisory Board; increased staffing from 1FTE to 6 FTE’s•Increased annual revenue from $122,000 to $404,000 in three years. Raised over $127,000 in special events revenue, and generated $171,000 in fee-for-service revenue from employment services provision•Increased the number of school program members from 231 to 1,032 in a school year and the number of chapters from four in one county to 16 in four counties•Increased the number of school friendship matches from 50 to 209 in a school year•Connected 53 clients with competitive, integrated jobs among 28 partner employers•Implemented four demonstrations of Project SEARCH at two business host sites•Executed three Friendship Walks raising a total of $138,000•Achieved accreditation from the Commission for the Accreditation of Rehabilitation Facilities (CARF)

An executive leadership position with the responsibility for the overall management and direction of a non-sectarian nonprofit social service organization with eighteen different programs serving seniors and low-income families throughout five New Mexican communities, and other supportive services targeted to members of the state’s Jewish community•Increased annual revenue from $977,575 to $1,795,715 in three years•Increased persons served by 28% in three years•Expanded fee-for-service in-home senior services business to serve the general public that generated over $174,000 representing a 473% increase in earned income revenue in three years. Developed a new handyman service offering•Successful management of multiple federal, state, and private foundation service contracts•Successful development and execution of a multi-faceted resource development plan that included entrepreneurial activities, grant writing, individual and corporate donor solicitation, volunteer engagement, and special events •Special event revenue increased by 72% in three years; submitted 39 grant proposals in 2011-2012 with a 77% success rate•Secured a competitive, multi-year, federal grant that brought just under $1 million of funding in support of New Mexico’s seniors. Received national recognition for the work done through the grant from the Association of Grantmakers in Aging•Led the wind-down, closing, and dissolution activities of the agency

•Responsible for member retention and recruitment activities including management of membership benefits and services, and organizational communications•Responsible for fundraising activities including investor solicitation, investor program management, and the recruitment and engagement of member volunteers•Responsible for the planning and implementation of all organization events•Provide leadership and staff support to the New Mexico Chamber of Commerce Executives Association

•Responsible for managing the external relationships of Alexis de Tocqueville Society members-major gift donors giving annual gifts of $10,000 or more•Responsible for recruiting, training and supporting fifty member volunteers and engaging them in solicitation and stewardship activities•Managed the planning of special events, the delivery of customer service operations, and prospect identification and solicitation activities•Achieved national and local record-setting results that included the successful solicitation of 111 new members, a net increase of 74 members, and $8.9 million in the 2007 campaign

•Responsible for the overall management of a 148 apartment assisted living facility•Directed and led the business, sales, nursing and care, food service, recreation, and maintenance operations of the facility

•Developed, implemented, and managed an organizational strategic management plan and outcomes measurement and reporting system that received exemplary conformance recognition from the Commission for the Accreditation of Rehabilitation Facilities (CARF)•Designed and led the successful start-up of new in-home care and adult day care services following a social entrepreneurial business model that in six months served 13 new customers and generated $10,113 in new revenues•Responsible for developing and executing a resource development plan that generated total revenues including the value of capital raised in fifteen months of $116,482. Increased the number of individual donors by 1,375%, the number of gift-in-kind donors by 417%, and the number of volunteers by 412%. Submitted seven grant proposals, four of which were successfully funded•Participated in a leadership role in numerous other organizational development initiatives including marketing and promotion activities, technology planning and development, board and management training, and seeking international accreditation

An executive leadership position with the responsibility for the overall management and direction of a nonprofit adult day services business with eleven specialized programs at six centers serving persons with Alzheimer’s disease and related dementias, developmental disabilities, and persons with severe disabling mental illness•Increased annual revenue from $980,000 to $2,300,000 in three years•Successfully opened four new program sites in four weeks•Increased persons served by 84% in three years•Achieved a three-year international rehabilitation facility accreditation (CARF) and earned exemplary conformance in the areas of strategic planning and outcomes measurement•Successfully organized a grassroots effort to promote the passage of a bill in the 2001 NM Legislature that doubled the funding for adult day services statewide•Negotiated, managed, and ensured compliance of multiple government and private service contracts including: Medicaid Waiver programs; NM Dept. of Health, Behavioral Health Services Division; NM Aging & Long Term Services Department; Veteran’s Administration; City of Albuquerque; Medicaid Salud!; NM Area Agencies on Aging; and others•Successful writing of grant proposals for state and private foundation funding

Mba, Policy & Planning

Ba, Chemistry