Windows Nt Installation/Support Specialist, Project Lead
Kemper National Insurance Company
Greater Chicago Area
Project lead of up to 9 people to install NT Servers & workstations in the Commercial lines and Branch Claim field offices. The office sizes range from 10 to 200 workstations and laptops. Responsibilities include building and / or upgrading the NT servers and migrate the OS2 server applications and data to the new NT servers. Install Cisco Router / hubs, managing outside contractors. Providing server and client/server application support to the application development teams. Also responsible for the project planning, budgeting and coordination with the business areas for the field offices installs. Created nightly server batch programs and automated build processes and managed application packaging / distribution of up to 3500 workstations and 50 servers in 29 remote offices.O/S 2 Installation Specialist Project Lead - Dec. ‘92 to Dec. ‘95Lead team of six installation specialists to install OS/2 LAN's in 17 Commercial Lines field offices. Office range from 25 to 120 OS/2 2.0 workstations in 16 locations. Responsibilities included building Files / Print Servers, SNA Gateway and Lotus Notes Servers, phone support of the install offices, while also coordinating tasks and training of the team members. Upon completion of the installation, provided support for OS/2 Warp Server and LAN Server 4.0 in the Home and Commercial Lines field offices. The office sizes ranged from 50 to 1500 workstations at 25 locations. Responsibilities included budgeting, capacity planning, work distribution, upgrading and performance tuning of servers, creating SNA gateways, creating automated application & server install procedures. Technical support of Kemper's client/server applications.OS/2 Installation Specialist, Jan ‘92 through Dec. ‘92Installation and support of five pilot OS/2 LAN Commercial Lines offices. Responsibilities included building workstations, files / print servers, SNA Gateways and Lotus Notes Servers.