Michael Glaser

Michael Glaser Email and Phone Number

Client Services Account Manager @ Kiingo AI
Washington, DC, US
Michael Glaser's Location
Washington, District of Columbia, United States, United States
Michael Glaser's Contact Details

Michael Glaser personal email

n/a
About Michael Glaser

As a dynamic and results-driven professional, I have a proven track record of exceeding sales targets and driving business growth across diverse segments. With expertise in sales development, business development, and client relations within the luxury fashion and technology industries, I have consistently generated substantial revenue and expanded market reach. Fluent in Spanish, English, and Portuguese, I leverage my multilingual skills to tap into previously untapped accounts and deliver exceptional customer service. Equipped with strong communication and leadership abilities, I excel in building strategic partnerships and fostering long-term client relationships. From spearheading successful market launches to adapting to new technologies, I thrive in fast-paced and challenging environments. With a passion for innovation and a customer-centric approach, I continually strive to achieve exceptional results and contribute to organizational success.

Michael Glaser's Current Company Details
Kiingo AI

Kiingo Ai

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Client Services Account Manager
Washington, DC, US
Website:
kiingo.com
Employees:
9
Michael Glaser Work Experience Details
  • Kiingo Ai
    Client Services Account Manager
    Kiingo Ai
    Washington, Dc, Us
  • Okta
    Latin America Enterprise Business Development
    Okta
    Washington, Dc, Us
  • Fiscalnote
    Global Account Manager, Fngi
    Fiscalnote Apr 2022 - Present
    Washington, District Of Columbia, United States
  • Fiscalnote
    Latam Business Development (Frontierview)
    Fiscalnote Jun 2023 - Feb 2024
    Washington, District Of Columbia, United States
  • Fiscalnote
    Government Solutions Consultant - Enterprise
    Fiscalnote Apr 2022 - Jun 2023
    Washington, District Of Columbia, United States
    • Generated over $400K in new business across diverse segments, including Enterprise, Mid-market, and Cross-Sell• Leveraged multilingual skills in Spanish, English, and Portuguese to successfully tap into previously untapped accounts• Utilized Salesforce and LinkedIn Navigator to prospect and identify new opportunities• Ranked among the top performers in multiple teams, demonstrating exceptional sales abilities and adaptability to sell various productsunder the FiscalNote umbrella of companies and services.• Actively adapted to new technologies, such as AI Chat GPT and new cadence platforms, quickly integrating them into sales processes toimprove efficiency and results.
  • Claire De Lune Sleepwear
    Non Executive Director
    Claire De Lune Sleepwear Apr 2022 - Present
  • Claire De Lune Sleepwear
    Director Of Business Development (North America)
    Claire De Lune Sleepwear Jul 2021 - Mar 2022
    Washington, District Of Columbia, United States
    •Spearheaded the successful launch of the company's North American boutiques, pioneering the entry into the market with strategic locations at CityCenter DC, and Bethesda MD.•Proactively collaborated with PR firms to drive brand awareness and broaden the brand's reach•Partnered with key executives from streaming firms like Warner Bros / HBO to get featured in the season finale of Succession.•Handpicked and mentored a highly skilled sales team, ensuring the delivery of exceptional customer service •Achieved exceptional sales performance, surpassing the remarkable milestone of $100K in sales within the first three months of the boutique opening•Consistently achieved and surpassed quota metrics set by the Board of Directors
  • Loro Piana
    Sales Consultant (Vic Client Lead)
    Loro Piana Jul 2019 - Aug 2021
    Washington, District Of Columbia, United States
    • Anticipated and exceeded the needs of the most discerning clientele, delivering personalized service and cultivating strong client relationships based on trust and exceptional attention to detail.• Developed and nurtured a loyal client book through consistent CRM outreach• Successfully met sales goals during the challenging period of COVID lockdown by implementing innovative selling methods and maintaining close client relations, adapting to changing market conditions while achieving exceptional results.• Produced compelling video presentations, showcasing the new collection and providing clients with personalized selections• Recognized as one of the top performers in the company, consistently achieving outstanding sales results and exceeding targets, contributing to the overall success and growth of the organization.• Achieved one of the highest retention rates in the company, demonstrating exceptional client relationship management skills and the ability to build long-term partnerships.
  • Vtech Solution Inc
    Business Development Associate
    Vtech Solution Inc May 2019 - Aug 2019
    Washington, District Of Columbia, United States
  • Keylime
    Business Development Intern
    Keylime Sep 2018 - Dec 2018
    Washington, District Of Columbia, United States
    • Conducted research on industry leaders to analyze success factors and pricing strategies, providing valuable insights for business development services.•Planned and organized corporate events and meetings, effectively raising traction and increasing visibility for the company.•Led the recruitment process for spring interns, developing a streamlined system to track candidate progress throughout the interview process, ensuring a smooth and efficient hiring experience.•Recruited spring interns and developed a system for tracking candidate’s progress throughout interview process
  • Fortina
    Assistant Manager
    Fortina Jun 2018 - Sep 2018
    Greater New York City Area
    • Provided exceptional customer service, resolving issues promptly and ensuring a positive dining experience.• Managed and trained restaurant staff, fostering a collaborative and high-performing work environment. • Implemented sales strategies, including upselling techniques, resulting in increased revenue and customer satisfaction. • Developed relationships with vendors, ensuring timely deliveries and negotiating favorable terms. • Communicated effectively with kitchen staff, servers, and management for smooth operations. • Analyzed sales data, identifying trends, and implemented strategies to optimize performance. •Managed inventory, controlled costs, and ensured compliance with health and safety regulations.
  • Fortina
    Server
    Fortina May 2018 - Jun 2018
    Greater New York City Area
  • Robin Hood
    Summer Intern
    Robin Hood Jul 2018 - Aug 2018
    Greater New York City Area
    • The Robin Hood Foundation is the largest poverty fighting organization in NYC• Completed an accelerated fellowship program to design an App to help low income New Yorkers• Studied the metrics analytics the foundation uses for its grant giving with CFO and program directors to be able to evaluate the productivity of NGO’s the foundation invests in • Researched possible donors and community partners for the development team to increase the donors list
  • The Great Republic
    General Manager
    The Great Republic Mar 2017 - Apr 2018
    Washington, District Of Columbia, United States
    • Started as a Sales Associate at Eagle Co• Was quickly promoted to run Eagle Co, Sister store to the great republic (purveyors rare pens and Jewelry)• Led sales team in daily work to maximize productivity by setting and tracking their goals• Synthesized daily sales and progress reports for owners and investors to be able to quickly review
  • The Great Republic
    Sales Associate
    The Great Republic Feb 2017 - Mar 2017
    Washington D.C. Metro Area
    • Ensured the boutique's pristine appearance by maintaining cleanliness and organization, creating an inviting environment for customers.• Demonstrated creativity in styling and arranging jewelry in the boutique's windows, effectively showcasing the products and attracting potential customers.• Acquired comprehensive knowledge of precious stones, metals, and the background of designers and their companies, enabling the delivery of informed and personalized customer service.
  • David Trone For Congress Campaign
    Field Manager
    David Trone For Congress Campaign Mar 2016 - May 2016
    Rockville, Maryland
    • Executed changes to the campaign’s strategy as media coverage impacted the campaign in order to adapt to voters reactions and successfully retain their votes • Trained an average of 10 new hires daily and reported feedback of their progress to field director
  • David Trone For Congress Campaign
    Campaign Communications Associate
    David Trone For Congress Campaign Feb 2016 - Mar 2016
    Rockville, Maryland
  • Amprimo & Flury Abogados
    Assistant Paralegal - (Intern)
    Amprimo & Flury Abogados Jul 2015 - Aug 2015
    Lima, Peru
    • Amprimo & Flury Abogados is a Chambers awarded international law firm • Kept Track of records and reached out to clients who had pending debts to settle with the firm• Planned and organized court dates and settlement agreement appointments
  • J. Mendel
    Client Success Associate - (Intern)
    J. Mendel Apr 2015 - Jun 2015
    Greater New York City Area
    • Tracked physical inventory and cross-referenced it with the online database, ensuring accurate records and matching customer information.• Maintained multiple records for specific inventories across three teams, enabling data analysis to identify the best-selling pieces of the collection.• Collaborated closely with the CEO, Head of PR, and Head of Client Relations, contributing to strategic decision-making and ensuring alignment with company goals.• Worked directly with discerning high-end customers, providing personalized attention and ensuring their needs were met at the highest standards• Was entrusted with delivering gowns to VIC clients for MET Gala
  • Glascorp
    Marketing Intern
    Glascorp Jan 2015 - Mar 2015
    New York, New York, United States
    •Secured media articles and editorials in support of the company, enhancing brand reputation and visibility.• Wrote original content for the official company website, maintaining a consistent and engaging online presence.•Authored community blogs, fostering community engagement and promoting the company's products/services.•Coordinated with buyers from retail companies, facilitating smooth communication and negotiations.•Utilized excellent communication skills to interact with a diverse range of customers, ensuring their satisfaction and resolving any issues promptly.
  • H.Stern
    Intern To The Cfo
    H.Stern Jul 2013 - Aug 2013
    Greater New York City Area
    • Contributed to the financial operations of H.Stern, a renowned Brazilian jewelry company.• Analyzed and accurately inputted monthly invoice data into Excel files, facilitating efficient review and analysis by the Financial department at the headquarters in Rio de Janeiro.• Collaborated closely with the CFO to perform data analysis, evaluate sales productivity and identify areas for improvement.• Structured and studied returns data to assess the company's monthly profitability after accounting for expenses, providing valuable insights for financial decision-making.

Michael Glaser Skills

Leadership Marketing Management Presentation Skills Visual Merchandising Social Media Public Speaking Client Relations Sap Sales And Distribution Digital Strategy Interviewing Retail Retail Operations Google Suite Sales Microsoft Powerpoint Customer Retention Multi Unit Management Assortment Planning Business Development Communication English Negotiation Office Administration Customer Relationship Management Fundraising Brazilian Portuguese Business Planning Microsoft Office Microsoft Word Operations Management Entrepreneurship Foreign Languages Customer Service Portuguese Interpersonal Skills Teamwork Management Project Management Coaching Research Expense Management Presentations Spanish

Michael Glaser Education Details

Frequently Asked Questions about Michael Glaser

What company does Michael Glaser work for?

Michael Glaser works for Kiingo Ai

What is Michael Glaser's role at the current company?

Michael Glaser's current role is Client Services Account Manager.

What is Michael Glaser's email address?

Michael Glaser's email address is mi****@****ana.com

What schools did Michael Glaser attend?

Michael Glaser attended American University, American University - Kogod School Of Business, Scarsdale Senior High School.

What skills is Michael Glaser known for?

Michael Glaser has skills like Leadership, Marketing Management, Presentation Skills, Visual Merchandising, Social Media, Public Speaking, Client Relations, Sap Sales And Distribution, Digital Strategy, Interviewing, Retail, Retail Operations.

Who are Michael Glaser's colleagues?

Michael Glaser's colleagues are Taylor Hartmann, Ma, John Bau-Madsen.

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