• Promoted within company due to increased leadership skills and willingness to take on other job responsibilities as the company expanded• Perform all duties listed under “Title and Settlement Agent”• Allocated human resources to various offices as expansion of the company continued• Increased schedule management to our additional locations in Roanoke, Moneta, and Waynesboro• Managed expectations and timelines for efficient closes with the settlement team• Built a training plan for new agents to enter the department• Expanded the title department to include additional agents under my supervision

• Promoted within company due to increased leadership skills and willingness to take on other job responsibilities as the company expanded to a second office in Roanoke• Perform all duties listed under “Closing Coordinator” and “Escrow Officer”• Allocated human resources to various offices as expansion of the company continued• Increased schedule management to our second location in Roanoke• Managed expectations and timelines for efficient closes with the settlement team• Became licensed as a Title Insurance Producer in the Commonwealth of Virginia, and assisted in the underwriting of title insurance policies• Perform all sides of settlement at the table with clients, explaining complex lender packages for real estate transactions

• Promoted within company due to ability to ensure accuracy in transactions and problem solving skills• Perform all duties listed under “Closing Coordinator”• Balance settlement statements with lenders to insure all invoices were scheduled to be paid and proceeds disbursed• Reconciled funds to sellers and vendors within federal mandates• Managed scheduling for the Lynchburg branch, coordinating with multiple parties to make sure transactions were clear to close and that all information was received and approved

• Worked with a team to ensure an efficient, concise close to real estate transactions• Process real estate purchase contracts into the pipeline for settlement• Collect information from multiple parties to insure transactions would close smoothly and on time• Answer the phones, explain the settlement process to current and potential clients, and assist customers with their needs during their transaction• Foster relationships with clients and realtors in the area to increase the reach and business opportunities of the company• Perform seller’s side settlements at the table with clients, explaining paperwork and verifying information

• Processed quarterly multiple vendor reports into one streamlined accounts payable statement via Microsoft Excel• Generated quarterly statements for all authors• Generated weekly income reports for the company• Assisted marketing department in making decisions about advertisement and budget• Spearheaded and executed an industry conference in Fall of 2018 in Richmond, VA (RomCon 2018)• Various other duties as assigned

• Assist and process transactions (deposits/withdrawals/payments/etc.) for customers• Balance my drawer and the vault, where high degrees of accuracy are required• Answer the phones, verifying and assisting customers• Explain and suggest different products to new and existing customers• Resolve customer complaints while following company policy• Float to twelve different branches, assisting them as needed

• Promoted within company because of demonstrated leadership skills• Perform all duties listed under “Teller”• Provides assistance and guidance to other tellers, as well as limited override responsibilities• Assists management with administrative functions• Cross-trained in new account opening due to sales skills

• Perform all duties listed under “Teller”• Floated to seven different branches in the River Valley, assisting them as needed

• Assist and process transactions (deposits/withdrawals/payments/etc.) for customers• Input wires• Balance my drawer and the vault, where high degrees of accuracy are required• Answer the phones, verifying and assisting customers• Explain and suggest different products to new and existing customers• Resolve customer complaints while following company policy

• Served as cashier, where I was given responsibility of large amounts of cash• Solved problems that customers had with the service and products with the help of management• Assisted the managers on product returns• Was cross-trained in host and retail, assisting these areas when needed

• Recorded audio for student and guest recitals and concerts at ATU• Operated sound and light equipment for performances• Operated as stage crew for select performances• Assisted in the scheduling of workers for performances

• Served as cashier, where I was given responsibility of large amounts of cash• Assisted the manager on product returns• Stocked shelves• Inventoried the store, where a high degree of accuracy was required

• Served as cashier, where I was given responsibility of large amounts of cash• Assisted the manager on product returns• Stocked shelves• Inventoried the store, where a high degree of accuracy was required