Servicenow Business Analyst And Vfire System Administrator
Nsw Department Of Planning, Housing And Infrastructure
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Michael Godwin Email & Phone Number
ServiceNow Business Analyst and vFire System Administrator
at
NSW Department of Planning, Housing and Infrastructure
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✓ Verified Jun 2026
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Current company
Role
ServiceNow Business Analyst and vFire System Administrator
Location
Colo Vale, New South Wales, Australia
Who is Michael Godwin? Overview
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Michael Godwin is listed as ServiceNow Business Analyst and vFire System Administrator at NSW Department of Planning, Housing and Infrastructure, based in Colo Vale, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Michael Godwin.
Michael Godwin previously worked as ServiceNow Business Analyst / vFire System Administrator at Nsw Department Of Planning, Housing And Infrastructure and vFire Business Analyst and Implementer at Alemba. Michael Godwin holds Master’S Degree, Information Technology from University Of Sydney.
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NSW Department of Planning, Housing and Infrastructure
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Profile bio
About Michael Godwin
Fourteen years working in IT Service Management (ITSM) and Enterprise Service Management (ESM), as a Business Analyst, Systems Administrator, Consultant, and in Engineering roles. I have worked with small to large private companies and government agencies on a wide range of business processes. A motivated and hard-working team member that enjoys working independently as well as with passionate people. AREAS OF EXPERTISE • Business Analysis • Agile / Scrum• Technical Implementations • Testing Solutions • Enterprise Management• ITSM • Deployments • Data and Integrations • Reporting / Dashboards
Listed skills include Management, Problem Solving, Scrum, Agile Coach, and 28 others.
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Michael Godwin's current company
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Nsw Department Of Planning, Housing And Infrastructure
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6 roles
Michael Godwin work experience
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Servicenow Business Analyst / Vfire System Administrator
Current- ServiceNow
- Business Analysis, testing, and UAT coordination of new and existing business processes in ServiceNow
- Owner of Data and Integrations for the ServiceNow platform
- Owner of IT provisioning processes driven by HR and Payroll business processesvFire
- System Administration of vFire and the customer facing portal for the department
- Business Analysis, development, testing, and deployment of new business processes and modification of existing business processes… Show more ServiceNow
Apr 2020 - Present
Vfire Business Analyst And Implementer
- Planning, analysis, design, development, testing, and deployment of vFire solutions for clients
- Workshops and training for clients remotely and on site
- Technical projects involving regular communication with the client, and liaising with Alemba Engineering, Consulting, Support, Product Management, Sales, and Management
- Projects involved Incident, Workflow, Change, Configuration Management, Knowledge Management, Service Level Management, integrations with vFire connectors, and… Show more
- Projects involved Incident, Workflow, Change, Configuration Management, Knowledge Management, Service Level Management, integrations with vFire connectors, and dashboard integrations Show less
Sep 2017 - Feb 2020
Scrum Master / Quality Engineer
- Delivered a system integration of vRealize Automation and ServiceNow as a scrum master. I was responsible for facilitation of all scrum meetings, reporting progress and risks to leadership, breaking down requirements.
- Functional testing and automation for a new SaaS platform with demo, trial, and paid service offerings as a quality engineer
Sep 2014 - Mar 2017
Quality Engineer / Test Analyst
- Delivered a system integration, new features, and bug fixes for an ITSM tool and an enterprise cloud management tool.
- Functional testing and automation of infrastructure requests with governance, and ITSM processes, to deliver high quality software that fulfilled business requirements set by product management.
May 2010 - Sep 2014
Test Analyst
- Functional and backend testing of transfers and bill payments for Netbank, an online banking platform, as a contractor at Commonwealth Bank of Australia. I created test cases for new features, traced tests to.
Jan 2009 - Dec 2009
2 education records
Michael Godwin education
Master’S Degree, Information Technology
Bachelor’S Degree, Science, Honors Class I
FAQ
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Quick answers generated from the profile data available on this page.
What company does Michael Godwin work for?
Michael Godwin works for NSW Department of Planning, Housing and Infrastructure.
What is Michael Godwin's role at NSW Department of Planning, Housing and Infrastructure?
Michael Godwin is listed as ServiceNow Business Analyst and vFire System Administrator at NSW Department of Planning, Housing and Infrastructure.
Where is Michael Godwin based?
Michael Godwin is based in Colo Vale, New South Wales, Australia while working with NSW Department of Planning, Housing and Infrastructure.
What companies has Michael Godwin worked for?
Michael Godwin has worked for Nsw Department Of Planning, Housing And Infrastructure, Alemba, Vmware, and Ibm.
How can I contact Michael Godwin?
You can use AeroLeads to view verified contact signals for Michael Godwin at NSW Department of Planning, Housing and Infrastructure, including work email, phone, and LinkedIn data when available.
What schools did Michael Godwin attend?
Michael Godwin holds Master’S Degree, Information Technology from University Of Sydney.
What skills is Michael Godwin known for?
Michael Godwin is listed with skills including Management, Problem Solving, Scrum, Agile Coach, Continuous Process Improvement, Feature Prioritization, Skilled Multi Tasker, and Team Leadership.
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