Michael Goldblatt Email & Phone Number

Bellevue, Washington, Us

Kirkland, Wa, Us

Responsible for all aspects of internal corporate IT operations for Wyze: Plan, budget and execute on IT initiatives to further the company’s strategic goalsManage procurement process for all hardware, software and SaaS subscriptionsManage activities, evaluation and performance review of the IT Support SpecialistFacilities management, including access, repairs, and setting policies for safe occupation of the office during COVIDManage onboarding of new hires, including account and computer setups and IT orientation sessionsOversee daily IT operations of the office, including troubleshooting LAN/WAN network communications, wifi, VPN, hardware and application softwareAdminister, provision, and support accounts for all cloud services, including JumpCloud, Google Workspace, Office365, Adobe CC, Atlassian, 1Password, Slack, Zoom and Dropbox, etc.Manage hardware, software and services vendor relationshipsProvide end user desktop/laptop supportAssisted the People Team with input and feedback on company wide policies and initiativesACCOMPLISHMENTSAs the first IT team hire for Wyze, established IT policies and procedures, including on- and off-boarding processes, security requirements, procurement processesManage all aspects of moving to a new office, including space planning, furniture and fixture selection and purchase, infrastructure requirements; worked with contractors to ensure space improvements were completedTook ownership of all SaaS subscriptions to reduce duplication and optimize dollars spentOversaw migration to remote work during COVID, including ensuring employees had necessary equipment as well as collaboration toolsRolled out MDM tools for improved management of laptops and other mobile devices across the company, including enforcement of security policies and remote install of softwareProvided security best-practices training to the company and rolled out new security tools, including 1Password, Greathorn, Crowdstrike and Automox

Seattle, Wa, Us

Responsible for all aspects of internal corporate IT operations for a local startup manufacturing a consumer oriented desktop 3D laser printer. Plan, budget and execute on IT initiatives to further the company’s strategic goalsManage IT procurement process for all hardware, software and SaaS servicesProvide secure multi-site network connectivity, including satellite office spaces in Seattle and Santa Barbara, as well as at manufacturing partner sites in Texas and MexicoProcure and configure computers for all new employees.Provide end user desktop/laptop supportOversee daily IT operations of the office, including troubleshooting LAN/WAN network communications operations, hardware and application software.Support end user software such as Google G-Suite Apps, Microsoft Office, Adobe Creative Cloud and a wide variety of SaaS applications.Administer user and email accounts and provision accounts for all cloud services.Support end user mobile devices (Android/iOS).Manage hardware, software and services vendor relationships.

Seattle, Wa, Us

Responsible for managing the internal corporate IT operations, including:Troubleshoot laptops in a mixed Mac/PC environment.Procure and set up computers for all new employees.Configure and support VOIP phones.Perform analysis of computer and network systems and perform regular maintenance of hardware and software. Troubleshoot LAN/WAN communications.Respond to and resolve end user IT support issues.Support end user software such as Microsoft Office, Google G-Suite Apps and a wide variety of SaaS applications.Administer user and email accounts and provision accounts for cloud services.Handle all software licensing, including MS Office and Windows, Parallels Enterprise, Adobe Creative Cloud, and Apple Volume Purchasing Program.Management of asset inventory, support issue tracking, management and deployment/imaging tools, such as Samanage, JAMF Cloud, DeployStudio, and Meraki Management ConsoleSupport end user mobile devices (Android/iOS).Manage vendor relationships.Accomplishments:Tasked with creating internal IT standards & practices, including defining network resources, standardizing hardware, & configuring wired, wifi and VPN access.Managed the move of computing equipment to new office space. This included ensuring the networking was set up and working before move-in.Streamlined on/offboarding procedures for employees. Includes account & hardware provisioning/deprovisioning, orientation sessions, and data backup & archiving for former employees.Set up & managed Mac OS X Server for distribution of software and disk images.Configured and managed Okta to handle SSO for a wide range of SaaS applications.Planned and executed two Google Apps migrations to integrate email, calendars and storage from companies Simply Measured acquired.Configured and managed an Active Directory domain hosted in AWS, including group policies for managing Windows laptops.Reduced spending on SaaS apps by centralizing approval process, procurement and license assignment.

Seattle, Wa, Us

Responsible for all aspects of computing for three departments at a major research university, including:Server and network administrationWeb site design and implementationDatabase design and managementShort- and long-term information systems planning, including hardware and software purchase recommendations and approvalsEnd user support and trainingHiring, training and oversight of hourly technical support assistants and a full-time Senior Computer Specialist; Computing environment includes twelve Windows 2003/2008 servers (services provided include web sites, file and print serving, SFTP, Windows Terminal Servers, VPN); Windows XP/Vista/7/8; and Macintosh OS X computers.Accomplishments:Created and implemented a shadow budget database system that imports transaction data from the University of Washington*s central MyFinancial Desktop system for local budget tracking and reporting. It was created using MS SQL Server and MS Access 2007/2010. Managed the computer and server moves from Savery Hall to Condon Hall in the autumn of 2006 to prepare for the renovation of Savery Hall, as well as the move back to Savery in 2009. I also advised on wiring and lab space requirements for both our temporary space in Condon Hall and the design of the remodeled Savery Hall.Designed and implemented departmental websites for both Economics and Sociology. The websites utilize Microsoft*s Internet Information Server, Active Server Pages and Visual Basic Scripting to provide dynamic content, including class schedules and course materials, faculty research articles, a calendar of events, faculty bio*s, and information for prospective employers about graduate students who are about to enter the job market.Implementation of Terminal Servers to provide faculty and graduate students remote access to software applications critical to their research. The Terminal Servers allow us to extend computing power and availability while keeping infrastructure and licensing costs down.

Seattle, Wa, Us

Responsible for all aspects of a 40 workstation, mixed-platform Local Area Network (Macintosh and Win95 machines), using a Windows NT 4.0 server. Responsibilities included budgeting, purchasing and installing all hardware and software. Provided training, technical support, database development in Microsoft Access, and assisted with Web-site development.Accomplishments: Planned and executed the migration of the entire staff from Windows 3.x to Windows 95. This project included budgeting, specifying and purchasing new workstations and a server; organizing training for all staff for the new operating system; installation and configuration of all new computers; migration from peer-to-peer networking topology to server based distributed computing utilizing a Windows NT 4.0 server; installation and configuration of Windows NT 4.0 server.Long-term projects included development and maintenance of a multi-user mailing list database as well as the development of a database for tracking all loans to the Henry Art Gallery.

Seattle, Wa, Us

Provided technical support to staff, faculty and graduate students through troubleshooting, network administration (using a Novell Netware 4.1 server), and hardware and software installation and maintenance on both the Macintosh and IBM-compatible platforms. Also responsible for advising on purchase of new equipment and software packages for the department. Projects included revamping and maintaining the department*s Web site and assisting the setup of a classroom for interactive multimedia presentations.

As Business Development Manager, was responsible for marketing ITSA*s services to potential clients and overseeing resulting projects. Services included computer and technical training, application development, migration services, and consulting. As Developer, was responsible for development, delivery, and installation of a Microsoft Access database application.

Identified new Information Technology contracting opportunities within the federal civilian market, performed in-depth studies into existing opportunities, and executed contract analyses. Trained new database administrators and guided their day-to-day activities, oversaw maintenance of the databases, and proofread database reports ensuring the integrity of the information.

As staff writer, researched, wrote and edited profiles of three federal civilian agencies. Profiles focused on information management/high technology capabilities, related programs, and contracting opportunities existing in these agencies. Duties included analyzing current technical environments and upcoming procurement opportunities, as well as developing organizational charts and budget assessments. As database administrator, maintained databases for tracking contracting opportunities, researched new opportunities, tracked current opportunities through the Request for Proposal stage, and acted as point of contact for Federal Contracting Officers, Contract Specialists, and Program Managers. In support of research activities, submitted Freedom of Information Act requests to government agencies, downloaded procurement information from the Internet, and accessed both government and commercial electronic bulletin boards.

Bachelor Of Arts, English

Education record