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Accomplished management & information technology consultant with extensive experience selling, solutioning, and successfully delivering business process and technology solutions to improve the operations of Sales, Billing, Customer Care, Ordering & Fulfillment, Product Design & Delivery, Support and IT.Cross industry experience, including wireline, wireless, and cable communications, media & entertainment, and healthcare.Specialties: - Strategic Program Management & Leadership- Business Process Re-engineering (BPR) and Process Design- Customer Relationship Management (CRM) & Sales- Enterprise Applications (Salesforce.com, Oracle EBS, PeopleSoft, Amdocs, others)- Telecommunications Business Support Systems (BSS) & Operational Support Systems (OSS)- Business Intelligence & Analytics- Requirements, Analysis & Design - Products and Solutions- Merger & Acquisition Business Integration Planning & Execution- Systems Integration & Consolidation- Strategic Client Account Management & Strategic Account Growth PlanningProven success at leading diverse business and technology and third-party solution teams to deliver collaborative results on complex, strategic initiatives with C-level visibility.
Hitachi Digital Services
View- Website:
- hitachids.com
- Employees:
- 284
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Senior DirectorHitachi Digital ServicesEvergreen, Co, Us
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Senior DirectorHitachi Digital Services Oct 2023 - PresentSanta Clara, California, Us -
Senior Director, Client Engagement PartnerHitachi Vantara Apr 2021 - Oct 2023Santa Clara, California, Us -
Senior Project ManagerPerficient Feb 2019 - Apr 2021St Louis, Mo 63141, Mo, UsSenior project/program manager, strategy and process consulting leader in Perficient's Management Consulting practice. Project highlights include:- Sales process and program lead for Salesforce Sales Cloud (CRM), Salesforce Partner Community and MuleSoft implementation for one of the largest school and activity bus manufacturers in the world. Program and Perficient project manager and requirements/process functional lead for this multi-phased implementation. - Project manager, client lead, strategy and process consultant for the future operating model of a leading financial services industry software, data and service provider. Defined the future state organization, product management and processes for a technical product management role to support client's IT infrastructure services. -
Senior Director, Strategy & ConsultingPublicis.Sapient, Salesforce Practice Dec 2017 - Dec 2018Salesforce consulting program management and operations leader for various projects implementing Sales Cloud, Service Cloud and custom applications on the SFDC platform. Specialties include design and development of solutions for Telecommunications, Media & Technology organizations. Responsible for:- Program/Account Management- Client Relationship Management- Planning and oversight of delivery efforts- Managing project scope, schedule and budgetP.S Salesforce Practice Operations Leader with responsibility for people, technology, accounting/finance and integration.
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Senior Director, Enterprise TransformationCognizant Nov 2014 - Jun 2017Teaneck, New Jersey, Us -
Client Partner & Sbu LeaderCognizant Apr 2005 - Nov 2014Teaneck, New Jersey, UsGlobal lead, IT & Business Process Outsourcing with Media and RF Communications solution provider.
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Senior ManagerFathom Solutions (Acquired By Cognizant) Nov 2002 - Apr 2005Senior Manager, Communications industry. Client leadership role with AT&T. Business development and solution offerings.
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Associate Partner, Communications Industry GroupAccenture Jun 1988 - Oct 2002Dublin 2, Ie -
Associate PartnerAccenture 1988 - 2002Dublin 2, Ie
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Associate PartnerAccenture / Andersen Consulting 1988 - 2002
Mike Golden Skills
Mike Golden Education Details
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University Of WyomingBusiness Administration -
University Of Wyoming College Of BusinessGeneral
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Cheyenne Central High School
Frequently Asked Questions about Mike Golden
What company does Mike Golden work for?
Mike Golden works for Hitachi Digital Services
What is Mike Golden's role at the current company?
Mike Golden's current role is Senior Director.
What is Mike Golden's email address?
Mike Golden's email address is mi****@****ent.com
What is Mike Golden's direct phone number?
Mike Golden's direct phone number is +130388*****
What schools did Mike Golden attend?
Mike Golden attended University Of Wyoming, University Of Wyoming College Of Business, Cheyenne Central High School.
What are some of Mike Golden's interests?
Mike Golden has interest in Home Improvement, Reading, Shooting, Sports, The Arts, Home Decoration, Photograph, Children, Cooking, Electronics.
What skills is Mike Golden known for?
Mike Golden has skills like Professional Services, Program Management, It Strategy, Management Consulting, Business Intelligence, Vendor Management, Business Development, Change Management, Analytics, Business Process Improvement, Integration, Project Management.
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