Michael Gordon Sr. Email & Phone Number

Memphis, Tennessee, United States

Memphis, Tennessee, United States

Memphis, Tennessee, United States

Olive Branch, Ms 38632

Directed and coordinated activities of the manufacturing Supervisors, and leads, for the manufacturing lines.Actively managing day to day operations to support manufacturing projects and warranty services within Hyve.Guide the internal development/implementation of new projects and services within the manufacturing operations group. Utilizing lean mythologies, maintaining 5S in all areas. Provide support across multiple internal department groups (procurement, engineering, program… Show more Directed and coordinated activities of the manufacturing Supervisors, and leads, for the manufacturing lines.Actively managing day to day operations to support manufacturing projects and warranty services within Hyve.Guide the internal development/implementation of new projects and services within the manufacturing operations group. Utilizing lean mythologies, maintaining 5S in all areas. Provide support across multiple internal department groups (procurement, engineering, program management, manufacturing, warehouse and quality).Ensure visibility and structure to manufacturing services.Review existing system tools and working with internal teams to develop enhancements.Analyze costs and pricing methodology to ensure profitability of the various service programs.Work, coordinate and drive actions across multiple organizations within Hyve related to the support of Manufacturing Operations, Engineering and value added business groups. Show less

Directed and coordinated activities and personnel engaged in the Server manufacturing/Test area: Insured that quality and production goals exceeded customer’s expectations. Directed daily department activities in order to meet production goals to insure that profit margins are meet. Review and establish staffing needs for the area. Conduct interview with candidates to ensure qualified staff to meet product needs. Set production goals and expectations for personal. Conducted performance… Show more Directed and coordinated activities and personnel engaged in the Server manufacturing/Test area: Insured that quality and production goals exceeded customer’s expectations. Directed daily department activities in order to meet production goals to insure that profit margins are meet. Review and establish staffing needs for the area. Conduct interview with candidates to ensure qualified staff to meet product needs. Set production goals and expectations for personal. Conducted performance evaluations mid and end of year. Maintain attendance records and time keeping program to ensure accurate and timely pay for employees. Maintain time off tracking sheet to ensure proper workforce to meet production goals for the department. I mentored and counseled with employees in regards to product, quality and attendance expectations to ensure there success. Conduct daily meeting with the team to inform them of the previous day’s achievements and the expectations for the current day. Generated productivity reports for production meetings. Show less

Greater Memphis Area

As the business unit manager I lead the Regenersis team in the startup of the first US based repair and refurbishment business, including all items dealing with the readiness of the facility, including purchasing all tooling and benches, and overseeing the construction improvements of the facility.Directed and coordinated the day to day activities for the repair and refurbishment process, to include timely delivery of a quality product. Conduct daily meetings with the supervisor and… Show more As the business unit manager I lead the Regenersis team in the startup of the first US based repair and refurbishment business, including all items dealing with the readiness of the facility, including purchasing all tooling and benches, and overseeing the construction improvements of the facility.Directed and coordinated the day to day activities for the repair and refurbishment process, to include timely delivery of a quality product. Conduct daily meetings with the supervisor and technicians. I created daily production reports for the customer. I was also responsible for purchase of spare parts for repairs as needed, and supplies for the facility. I created a manual time keeping tracker for the staff, to ensure that the approval process was accurate and timely payment of the employees. Show less

Greater Memphis Area

Hard Drive Failure Analysis Technician Duties and responsibilities: Trouble shoot to the failed component on the hard drive shelf, Replaced failed component and test to insure shelf is repaired, if the failed component is the hard drive, test hard drive on Vendor tester, collect all necessary data using the NetApp log file and data collection system. Information like; type of fail, how many times the fail accrues, time to fail, Hard Drive fail code, and much more. All data is to… Show more Hard Drive Failure Analysis Technician Duties and responsibilities: Trouble shoot to the failed component on the hard drive shelf, Replaced failed component and test to insure shelf is repaired, if the failed component is the hard drive, test hard drive on Vendor tester, collect all necessary data using the NetApp log file and data collection system. Information like; type of fail, how many times the fail accrues, time to fail, Hard Drive fail code, and much more. All data is to insure that the Vendor has all information to help improve the product, and most of all the customers’ experience. Worked in the Quick ship area testing Mobo trays, Ethernet cards, fiber optic cards and filers for shipment to customer. Worked with the CTO (configure to order) Group with testing complete systems consisting of Filer, and hard drive shelves in rack systems, connected with Fiber optic cables in many configurations, to insure proper operation before shipment to the customer. My duty as test technician would be to trouble shoot and repair on the line any failures that accorded to insure delivery times are met. Show less

Jabil Aftermarket

HP/OSS Directed and coordinated activities and personnel engaged in the HP and OSS/RTV department: Insured that quality and production goals exceeded customer’s expectations. Directed daily department activities in order to meet production goals to insure that profit margins are meet. Review and establish staffing needs for the area. Conduct interview with candidates to ensure qualified staff to meet product needs. Set production goals and expectations for personal. Conducted… Show more HP/OSS Directed and coordinated activities and personnel engaged in the HP and OSS/RTV department: Insured that quality and production goals exceeded customer’s expectations. Directed daily department activities in order to meet production goals to insure that profit margins are meet. Review and establish staffing needs for the area. Conduct interview with candidates to ensure qualified staff to meet product needs. Set production goals and expectations for personal. Conducted performance evaluations mid and end of year. Maintain attendance records and time keeping program to ensure accurate and timely pay for employees. Maintain time off tracking sheet to ensure proper workforce to meet production goals for the department. I mentored and counseled with employees in regards to product, quality and attendance expectations to ensure that there success. Conduct daily meeting with the team to inform them of the previous day’s achievements and the expectations for the current day. Generated productivity reports for production meetings.All the above activates ensured that the HPOSS business unit was profitable and would always be profitable and that all metrics were meet on a daily bases. Show less

Greater Memphis Area

Solectron Global ServicesHP/ Solectron Engineer: Responsible for improving product quality, process quality, and overall quality of the production floor through data and process audits. Monitoring all capture programs, SECN implementation, also to help drive improvements with return to depot, defective parts and the overall quality of the product floor. Support person between Solectron and HP. To also help with any training that can improve the quality of the repair. Mentor, engineering… Show more Solectron Global ServicesHP/ Solectron Engineer: Responsible for improving product quality, process quality, and overall quality of the production floor through data and process audits. Monitoring all capture programs, SECN implementation, also to help drive improvements with return to depot, defective parts and the overall quality of the product floor. Support person between Solectron and HP. To also help with any training that can improve the quality of the repair. Mentor, engineering support with my many years of experience in the service industry. Show less