Michael Gorzik
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Michael Gorzik Email & Phone Number

NOC Specialist Manager for Sparklight and Fidelity and Hargray at Sparklight
Location: Bourbon, Missouri, United States 10 work roles 2 schools
2 work emails found @fidelitycommunications.com 4 phones found area 573 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 4 phones

Work email m****@fidelitycommunications.com
Direct phone (573) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Sparklight
Role
NOC Specialist Manager for Sparklight and Fidelity and Hargray
Location
Bourbon, Missouri, United States
Company size
346 employees

Who is Michael Gorzik? Overview

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Quick answer

Michael Gorzik is listed as NOC Specialist Manager for Sparklight and Fidelity and Hargray at Sparklight, a company with 346 employees, based in Bourbon, Missouri, United States. AeroLeads shows a work email signal at fidelitycommunications.com, phone signal with area code 573, and a matched LinkedIn profile for Michael Gorzik.

Michael Gorzik previously worked as NOC Specialist Manager for Sparklight/Fidelity/Hargray at Sparklight and Network Operations Center Manager at Fidelity Communications. Michael Gorzik holds Bachelors Degree (Ba); It, Business Management from Western Governors University.

Company email context

Email format at Sparklight

This section adds company-level context without repeating Michael Gorzik's masked contact details.

{first}.{last}@fidelitycommunications.com
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AeroLeads found 2 current-domain work email signals for Michael Gorzik. Compare company email patterns before reaching out.

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Profile bio

About Michael Gorzik

Mission StatementStrive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.Specialties: Building effective teams, call center management, call center design, employee development, metrics, goal setting, streamline processes, and culture champion.

Listed skills include Customer Service, Customer Satisfaction, Call Centers, Team Building, and 16 others.

Current workplace

Michael Gorzik's current company

Company context helps verify the profile and gives searchers a useful next step.

Sparklight
Sparklight
NOC Specialist Manager for Sparklight and Fidelity and Hargray
phoenix, arizona, united states
Website
sparklight.com
Employees
346
AeroLeads page
Company profile
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10 roles

Michael Gorzik work experience

A career timeline built from the work history available for this profile.

Noc Specialist Manager For Sparklight And Fidelity And Hargray

Sparklight

Bourbon, MO, US

Noc Specialist Manager For Sparklight/Fidelity/Hargray

Sparklight

Noc Tier Ii Supervisor

Fidelity Communications

Sullivan, Missouri

Oversee daily operations of Tier II, including 24x7 Phone support, support for field technicians, FSI agents, enterprise customers, internal event communication, and continued development of the Tier II Team

Feb 2018 - Nov 2020

Helpdesk Supervisor

Fidelity Communications
  • Mentor and coach employees to live the company's mission, value and culture. To serve each employee and help them succeed.
  • To always set a positive example, and to help them to become a leader.
  • Report weekly KPIs to the Helpdesk Manager.
  • Call Review and evaluation.
  • Staffing and Forecasting projections.
Aug 2014 - Feb 2018

Service Center Supervisor

Fidelity Communications

Detailed reporting an analysis, and effective one on one training with the call center representatives, reduced the need to roll a truck for repair calls by 24% saving $180,000 annually.Operational and procedural changes increased first call resolution to 82%, and 91% of calls answered in 20 seconds or less.Successfully negotiated a contract with a US.

Oct 2007 - Aug 2014

Helpdesk Supervisor

Fidelity Communications

Mentor and coach employees to live the company's mission, value and culture. To serve each employee and help them succeed.To always set a positive example, and to help them to become a leader.Report weekly KPIs to the Help desk Manager.

Jun 2001 - Oct 2007

Sample Supervisor

Paramount Headwear
Feb 1989 - Mar 1998
Team & coworkers

Colleagues at Sparklight

Other employees you can reach at sparklight.com. View company contacts for 346 employees →

MS Maggie Spahich Maggie Spahich Colleague at Sparklight Borger, Texas, United States, United States View → CB Charley Barnes Charley Barnes Colleague at Sparklight Meridian, Idaho, United States, United States View → MG Michael Gleva Michael Gleva Colleague at Sparklight Bluffton, South Carolina, United States, United States View → DF David Farrell David Farrell Colleague at Sparklight Benton, Arkansas, United States, United States View → HH Harry Holman Harry Holman Colleague at Sparklight Grenada, Mississippi, United States, United States View → ER Edith Rush Edith Rush Colleague at Sparklight Columbus, Mississippi, United States, United States View → DB David Brown David Brown Colleague at Sparklight Pocatello, Idaho, United States, United States View → TM Tom Mcclain Tom Mcclain Colleague at Sparklight Sioux City Region, United States View → JW Jalecia Whitaker Jalecia Whitaker Colleague at Sparklight Mansfield, Louisiana, United States, United States View → PW Paulette Weimerskirch Paulette Weimerskirch Colleague at Sparklight Denison, Texas, United States, United States View →
2 education records

Michael Gorzik education

Certification: Excellence In Customer Service

Ncti, Inc.
FAQ

Frequently asked questions about Michael Gorzik

Quick answers generated from the profile data available on this page.

What company does Michael Gorzik work for?

Michael Gorzik works for Sparklight.

What is Michael Gorzik's role at Sparklight?

Michael Gorzik is listed as NOC Specialist Manager for Sparklight and Fidelity and Hargray at Sparklight.

What is Michael Gorzik's email address?

AeroLeads has found 2 work email signals at @fidelitycommunications.com for Michael Gorzik at Sparklight.

What is Michael Gorzik's phone number?

AeroLeads has found 4 phone signal(s) with area code 573 for Michael Gorzik at Sparklight.

Where is Michael Gorzik based?

Michael Gorzik is based in Bourbon, Missouri, United States while working with Sparklight.

What companies has Michael Gorzik worked for?

Michael Gorzik has worked for Sparklight, Fidelity Communications, Paramount Headwear Inc, and Paramount Headwear.

Who are Michael Gorzik's colleagues at Sparklight?

Michael Gorzik's colleagues at Sparklight include Maggie Spahich, Charley Barnes, Michael Gleva, David Farrell, and Harry Holman.

How can I contact Michael Gorzik?

You can use AeroLeads to view verified contact signals for Michael Gorzik at Sparklight, including work email, phone, and LinkedIn data when available.

What schools did Michael Gorzik attend?

Michael Gorzik holds Bachelors Degree (Ba); It, Business Management from Western Governors University.

What skills is Michael Gorzik known for?

Michael Gorzik is listed with skills including Customer Service, Customer Satisfaction, Call Centers, Team Building, Troubleshooting, Training, Team Leadership, and Technical Support.

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