Michael Gosnell Email & Phone Number

I’ve always had a passion for serving customers. My professional career took root as a Wegmans scholarship recipient while working during high school and college, followed by full-time manager roles solving problems, motivating teams and delighting customers. In my current role, I manage projects, and multiple customer accounts. I also provide support our Sales reps with anything from ordering to logistics and trouble shooting customer issues and concerns. In essence, I take care of the things that drive enhanced revenues, visibility, client acquisition and retention.Colleagues describe me as a motivated, loyal, conscientious, highly collaborative, relationship-savvy business professional. I thrive in a high-tempo environment where I am responsible for managing multiple competing priorities, building trust-based relationships and exceeding expectations. My 10+ years experience delivering excellent customer-first service, managing orders and overseeing customer accounts position me well to take on new challenges where customers are expected to be treated like gold. Key strengths: Customer Relations, Account Management, Events, Projects, Communication, Quality-focus, Contracts, Problem Solving, High EQ, Flexibility and High Integrity

Listed skills include Customer Service, Retail, Sales, Inventory Management, and 6 others.

• 

  St. John Fisher University

  General