Servant leader of a diverse team of artists, writers and coders who design, develop and execute digital and legacy media products for a 1,700 employee, 450,000 customer public utility, including: • Internal and external websites. • Email marketing and newsletters. • Social media. • Video production. • Print and online advertising and publications.Serves as managing editor of all internal and external publications. Major accomplishments include ground-up development of a comprehensive social media strategy involving online reputation monitoring, community management, content creation/curation and direct customer support.