It Field Technician
Current
Jan 2014 - Present
AeroLeads people directory · profile
Michael Granelli Email & Phone Number
IT Field Technician for Greater Harris County 9-1-1
at
Greater Harris County 9-1-1
1 work email found
@hctx.net
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Field Technician for Greater Harris County 9-1-1
Location
Humble, Texas, United States
Company size
Who is Michael Granelli? Overview
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Quick answer
Michael Granelli is listed as IT Field Technician for Greater Harris County 9-1-1 at Greater Harris County 9-1-1, a company with 3922 employees, based in Humble, Texas, United States. AeroLeads shows a work email signal at hctx.net and a matched LinkedIn profile for Michael Granelli.
Michael Granelli previously worked as IT Field Technician at Greater Harris County 9-1-1 and Desktop Support Analyst at Compucom. Michael Granelli studied at University Of Houston-Downtown.
Company email context
Email format at Greater Harris County 9-1-1
This section adds company-level context without repeating Michael Granelli's masked contact details.
{first_initial}{last}@hctx.net
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AeroLeads found 1 current-domain work email signal for Michael Granelli. Compare company email patterns before reaching out.
Profile bio
About Michael Granelli
• Over 10 years’ experience in IT related positions, both support and sales. • Strong technical background in computers and related electronics.• Professional work ethic with an emphasis on quality, efficiency, and timeliness.• Project oriented, focused on maximizing and sustaining performance.
Listed skills include Help Desk Support, Computer Hardware, Windows, Laptops, and 45 others.
Current workplace
Michael Granelli's current company
Company context helps verify the profile and gives searchers a useful next step.
Greater Harris County 9-1-1
4 roles
Michael Granelli work experience
A career timeline built from the work history available for this profile.
Desktop Support Analyst
- Desktop Support Analyst for contract with Shell. I worked onsite (Deer Park / Woodcreek) with the client to perform my listed duties.
- Handled break/fix requests for various HP laptops, desktops, and workstations.
- Completed IMAC requests for single / multiple client setups.
- Assisted with computer reimages, migrations, and refreshes at various locations.
- Utilized various tools to resolve issues related to requests (DRA, Active Directory, etc.).
- Responsible for updating / maintaining tickets related to incidents and monitoring related SLA.
Sep 2012 - Aug 2013
Service Desk Analyst Ii
- Service Desk Analyst II for contract with Deutsche Bank Remote Computing. We supported VPN / remote access for the client. In addition, we supported all offered mobile solutions for Blackberry, iOS, and Android.
- Responsible for assisting all T1 analysts with troubleshooting and resolving of calls.
- Processed monthly call assessments / ticket evaluations for all analysts on the service desk.
- Handled meetings with scheduled analysts to provide feedback and updates on procedures.
- Helped manage the knowledge base (specifically adding and updating relevant material).
- Maintained attendance records for all Tier I and Tier II analysts on the service desk.
Sep 2008 - Sep 2012
Service Desk Analyst Ii
- Service Desk Analyst II for contract with Deutsche Bank. We handled all IT related calls and either assisted or routed accordingly. I began as a T1 analyst and gained experience with all aspects of our desk (Standard /.
- Responsible for assisting all T1 analysts with troubleshooting and resolving of calls.
- Processed monthly call assessments / ticket evaluations for all analysts on the service desk.
- Handled meetings with scheduled analysts to provide feedback and updates on procedures.
- Monitored Tier II queue to provide support and resolution on all escalated tickets.
- Utilized various databases / tools within many environments (Domino, Citrix, Unix, etc.).
Oct 2006 - Sep 2008
Team & coworkers
Colleagues at Greater Harris County 9-1-1
Other employees you can reach at hctx.net. View company contacts for 3922 employees →
PB
Pam Boveland
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
SW
Sandra Ward
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
ML
Mike Levine
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
SM
Sophia Montgomery
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
TW
Tina White
Colleague at Greater Harris County 9-1-1Pasadena, Texas, United States, United States
View →
DW
Doug Wright
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
DM
Dave Martin
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
CF
Chris Forbes
Colleague at Greater Harris County 9-1-1Conroe, Texas, United States, United States
View →
CB
Christy Baez
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
AM
Amber Mon’E
Colleague at Greater Harris County 9-1-1Angleton, Texas, United States, United States
View →
Pam Boveland
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
SW
Sandra Ward
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
ML
Mike Levine
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
SM
Sophia Montgomery
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
TW
Tina White
Colleague at Greater Harris County 9-1-1Pasadena, Texas, United States, United States
View →
DW
Doug Wright
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
DM
Dave Martin
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
CF
Chris Forbes
Colleague at Greater Harris County 9-1-1Conroe, Texas, United States, United States
View →
CB
Christy Baez
Colleague at Greater Harris County 9-1-1Houston, Texas, United States, United States
View →
AM
Amber Mon’E
Colleague at Greater Harris County 9-1-1Angleton, Texas, United States, United States
View →
2 education records
Michael Granelli education
Education record
Associate'S Degree
Kingwood Community College
FAQ
Frequently asked questions about Michael Granelli
Quick answers generated from the profile data available on this page.
What company does Michael Granelli work for?
Michael Granelli works for Greater Harris County 9-1-1.
What is Michael Granelli's role at Greater Harris County 9-1-1?
Michael Granelli is listed as IT Field Technician for Greater Harris County 9-1-1 at Greater Harris County 9-1-1.
What is Michael Granelli's email address?
AeroLeads has found 1 work email signal at @hctx.net for Michael Granelli at Greater Harris County 9-1-1.
Where is Michael Granelli based?
Michael Granelli is based in Humble, Texas, United States while working with Greater Harris County 9-1-1.
What companies has Michael Granelli worked for?
Michael Granelli has worked for Greater Harris County 9-1-1, Compucom, and Getronics.
Who are Michael Granelli's colleagues at Greater Harris County 9-1-1?
Michael Granelli's colleagues at Greater Harris County 9-1-1 include Pam Boveland, Sandra Ward, Mike Levine, Sophia Montgomery, and Tina White.
How can I contact Michael Granelli?
You can use AeroLeads to view verified contact signals for Michael Granelli at Greater Harris County 9-1-1, including work email, phone, and LinkedIn data when available.
What schools did Michael Granelli attend?
Michael Granelli studied at University Of Houston-Downtown.
What skills is Michael Granelli known for?
Michael Granelli is listed with skills including Help Desk Support, Computer Hardware, Windows, Laptops, Printers, Windows Server, Technical Support, and Active Directory.
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