Michael Graper Email & Phone Number

Corona, Ca, Us

St. Augustine, Fl, Us

- Supports sales growth by ensuring compliance with contractual and operational requirements, and manages actions essential to maintain successful business relationships with key sector customers.- Ensures operational execution for business on all product and capability lines of the company, including wire and cable, electronic manufacturing services, wire/connector harness assembly, and design and engineering services.- Establishes professional and responsive relationships with both external and internal customers to ensure total customer satisfaction and continued business growth.- Management of a diverse team of customer experience professionals responsible for serving global aerospace, defense, space, and industrial customers.- Manage inbound leads to grow commercial business opportunities.

St. Augustine, Fl, Us

St. Augustine, Fl, Us

- Multi-Site management of a diverse team of inside sales (IS) and customer service (CS) professionals responsible for serving global aerospace, defense, space, and industrial customers.- Responsible for product pricing and margin review to help ensure site profitability.- Manage numerous business metrics to drive continuous improvement.- Responsible for team recruitment, hiring, coaching and performance assessment.- Implement and maintain processes and procedures to meet ISO 9001 and AS9100 standards.

• Direct management of a diverse team of inside sales (IS) and customer service (CS) professionals responsible for serving global aerospace, military, and industrial customers. • Responsible for managing new business development to meet corporate directives. • Developed and manage numerous business metrics to drive continuous improvement. • Manage negotiations of long-term contracts (LTC) and fixed pricing agreements (FPA) with the company’s top aerospace accounts.• Responsible for implementing and maintaining processes and procedures to meet ISO 9001 and AS9100 standards.• Team leader and liaison between the sales, production control, and engineering departments concerning new product introductions.

Philadelphia, Pa, Us

• Management of a team of inside sales professionals responsible for sales support and customer service of a high-technology distributor serving aerospace, military, medical and industrial markets. • Responsible for team recruitment, hiring, coaching and performance assessment. • Sales funnel management.• Management of branch P&L statements.• Manage processes and procedures to meet AS9100 standards.

Orange, California, Us

• Direct management of a diverse team of sales professionals responsible for sales support and customer service of a high-technology corporation serving global medical, military and industrial markets. • Responsible for team recruitment, hiring, coaching and performance assessment. • Contract review and negotiations manager for Tier 1 accounts.• Manage processes and procedures to meet ISO 9001 and AS9100 standards.• Empowered official with responsibilities for all export compliance to include ITAR regulations.• Management of marketing communications.

Arlington, Virginia, Us

Bachelor Of Business Administration (Bba), Marketing

Associate'S Degree, Business Administration And Management, General