Michael Graybill Email & Phone Number

South Carolina

Consulting in South Carolina for Japan Intercultural Consulting (JIC). Areas include presenting seminars for employees of Japanese companies working in the U.S. and for employees of U.S. companies who are engaged in business with the Japanese. My areas of work include consulting, training and coaching in all areas of Japanese-American cross-cultural issues.

Woodruff, South Carolina

*Current Consulting Assignment: Johnson & Johnson (Vision Care, Inc.), Jacksonville, Florida.*Travel to Japan for 2-week coaching/training assignments.*Train and coach employees on cross-cultural business relationships (Japan and America); between 2008 and 2013 coached 20 management personnel from the following departments - Regulatory Affairs; Quality Assurance; Information Technology; Business Improvement.*Chosen for Kaizen project to resolve communication problems between Japan and America.*Developed leadership program for training the Japanese in American Leadership style.*Developed seminar on how Americans can work effectively with the Japanese.*Assisted upper-level management with various issues related to Japanese/American relations.*Drove better communication, collaboration, credibility and timing.*Specific coaching included the following areas listed below: *Understanding and following the nuances of Japanese culture. *Achieving positive employee relations between the Japanese and American colleagues (by telephone, Skype, e-mails, etc.). *Business principles as applied to Japanese cross-cultural setting. *Utilizing key concepts to align partnerships on key strategic decisions. *Adjusting language according to Japanese company hierarchy (vertical vs. horizontal) including the following: using numerous words vs. few words; (ambiguity); avoiding direct conflict. *Japanese decision-making patterns as a group; individual risk vs. safe, group concerns. *The structure of the Japanese "kaisha" (company) concerns. *The internal structure of the Japanese group. *The importance of context. *Short-term thinking vs. long term thinking (differences in the view of the time). *The concept of "leader" in a group mentality. *Group comradeship. *Limiting social interaction.

Boston, Ma, Spartanburg, Sc

*In charge of managing operations (manufacturing, marketing and sales) for Spartanburg, South Carolina, Boston, Massachusetts and San Francisco, California for this Japanese owned company.*Increased market share in a potential market of $12 billion annually.*Acted in a liaison role between he American locations and Japanese headquarters.*Traveled extensively between the United States and Japan.*Responsible for all United States sales of products.*Supervised and motivated employees.

Boston, Massachusetts

*Managed all aspects of operations (manufacturing, marketing and sales) for Boston, Massachusetts location.*Acted as liaison between the Japanese headquarters and United States operations.*Trouble shooting in areas of communications between the Japanese management staff and American employees.*Prior experience as Sales Manager

Ph.D, Doctoral Program - Japanese Studies

Master Of Arts (Ma), Japanese Studies

Bachelor Of Arts (B.A.), Far East Area Studies