Michael Grayson Email & Phone Number

Pittsburgh, PA, US

New York, New York, US

• Throughout my tenure at Broadridge, I've supported the exponential growth of the organization by leading software development, daily operations support, acquisition software integrations, client implementations.
• Maintained a team employee retention rate of 98% in US, UK, and India by coaching and mentoring team members. Support and empower staff with tools and support to take ownership of their role. Also mentored numerous.
• Mentored and supported the team to create an internal support dashboard that won the “Broadridge 2022 Innovation Award” which resolved an extremely complex problem that impacted every business unit. This project saved.
• Scaled existing batch-job process to from 7500 to 35,000 jobs per day by understanding the growth ambitions of the business and aligning the DevOps growth strategy to target objectives.
• Strategized leverage model to allow for 20% growth in staffing levels to support 700% growth in client base.

Pittsburgh, Pennsylvania, US

• As the Lead Software Engineer at PNC Financial Services Group, I helmed the implementation of key technology solutions for supporting Acquired Loan Accounting (ALA). From facilitating requirement gathering sessions.
• Reduced FTE required for support by redesigning and recoding applications and instituting automation.
• Delivered post acquisition integration within prescribed project timeline for 100 data feeds across three systems.

• During my time at Highmark, I supported cross functional teams with the enterprise data warehouse by managing the incoming requests and monitoring the performance. In order to address our growth objectives, I also.
• Completed multiple $1M+ projects on-time and within budget by leveraging subject matter expertise in project delivery and coordinating tasks with precise fashion.
• Eliminated $1M in Oracle costs annually by identifying inefficiency in existing processes and coordinating the conversion of all EDW applications in Oracle DB to Teradata.

• Member of the Sales and Marketing Group Services team. Responsible for analysis, maintenance, design, and support of batch and online code with embedded SQL in IBM Mainframe, LINUX, and Windows environments.
• Developed, designed, and maintained UNIX shell scripts to automatically run various processes.
• Developed, designed and maintained the ICIS GUI application utilizing PowerBuilder. Designed, developed and implemented an interface between the Oracle database and the DB2 database using the Oracle Transparent Gateway.
• Coordinated and designed the implementation of the Across Affiliate Customer Database project well interfacing with affiliates and evaluating vendors. This project resulted in over 100% increase in cross product sales.
• Managed various projects from a technical lead role.

Milwaukee, Wisconsin, US

• Member of the ATM, Branch Automation, and Telephone Banking team. Responsible foranalysis, maintenance, design, and support of batch and online COBOL code in an IBMMainframe environment. Developed, designed, and.
• Provided 24 hour on call support for ATM Branch Automation and Telephone Banking applications.
• Designed, developed and implemented a balancing tool for the branch automation system.
• Maintained and updated numerous JCL and COBOL changes for a variety of system tests and upgrades to the IBM Mainframe operating system.
• Created, tested, coordinated, and implemented new online and batch interfaces with various third party vendors and external customers.
• Managed various projects from a technical lead role.