With over a decade of experience in project and program management, I have a proven track record of driving complex projects to successful completion by identifying and implementing process and tool enhancements that achieve optimal business outcomes. My hands-on approach, combined with my strategic vision and ability to lead cross-functional teams, makes me an ideal candidate for this role.At Kyndryl, I have served as an Associate Director Program Manager, where I led end-to-end global network projects involving wireless solutions, VOIP, SDWAN, security, and cloud integration across multiple suppliers and countries. I successfully launched single account and US Country Pods, improving efficiencies and customer experience. Additionally, I managed IT infrastructure projects, including a seamless transition for MedStar Health's managed services and a significant ASI Network refresh project, generating substantial revenue and high client satisfaction.My role at AT&T Network Cloud & Software Defined Network Infrastructure as a Senior Technical Project Manager involved building and executing delivery integration plans, managing re-plans due to budgetary changes, and resolving technical issues to maintain design integrity and mitigate delivery risks. I effectively communicated project status and challenges to senior management, ensuring alignment across multiple delivery towers.Previously, as a Senior Technical Manager – Quality Methods & Procedures at AT&T Services – GBS Global Customer Service, I implemented automation to optimize processes, developed integration roadmaps, and identified and closed gaps causing order cycle delays. My efforts resulted in significant cost savings and enhanced efficiency. As a Six Sigma Black Belt, I led initiatives that reduced errors, eliminated unnecessary work steps, and improved customer satisfaction.I hold a Master of Telecommunications – Management from Webster University and a Bachelor of Science in Computer Science from Saint Louis University. I am a certified Project Management Professional (PMP), Six Sigma Black Belt, and Lean Six Sigma professional, with additional certification in Data Analytics.My ability to engage with stakeholders at all levels, solicit valuable input, and deliver clear, actionable solution proposals has been a cornerstone of my success.