Michael Grills Email and Phone Number
I am a highly committed, engaged and effective senior professional in Sales, Relationship management and communication and Dispute Resolution.I am a Nationally accredited and practicing Dispute Resolution Mediator.I have extensive experience in Risk assessment and evaluation, identifying, implementing and managing client needs across a range of financial services products. I posess extensive experience across all facets of customer interaction most recently in the insurance sector including onboarding of new practices, and management of top tier financial advisers. I enjoy resolving complex customer needs and problem solving with patience and diligence whilst adhering to all measures of compliance and regulatory requirements.A highly logical problem solver who offers cutting edge, often ‘outside the box’, solutions supporting customer goals and targets. Friendly and engaging team member equally comfortable with autonomy. Values driven, with a strong desire to help others and make a difference. Curious by nature and engaged in ongoing learning and growth. Reliable, ethical and accountable.
Tpg Hotels
View- Employees:
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Operations SpecialistTpg Hotels 2023 - PresentTamworth, New South Wales, Australia -
UnderwriterUnderwriting Agency Of Australia4 Dec 2022 - Apr 2023Brisbane, Queensland, AustraliaUnderwiring/risk assessment of heavy equipment in the mining, earthmoving and construction industries.
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Coordinator - South Queensland Dispute Resolution CentreDepartment Of Justice And Attorney-General Qld Aug 2021 - Jul 2022Brisbane, Queensland, Australia• Lead and manage the performance of a team of 4 intake officers and the case management and delivery of high-quality dispute services under the Dispute Resolution Centres Act 1990 and other relevant legislation and DRB policies and procedures. • Lead and manage the performance of a team of 70 casual mediators to ensure high quality mediation services and the coordination of professional development and community of practice opportunities. • Ensure the accurate and credible… Show more • Lead and manage the performance of a team of 4 intake officers and the case management and delivery of high-quality dispute services under the Dispute Resolution Centres Act 1990 and other relevant legislation and DRB policies and procedures. • Lead and manage the performance of a team of 70 casual mediators to ensure high quality mediation services and the coordination of professional development and community of practice opportunities. • Ensure the accurate and credible collection and collation of dispute enquiries, case management and performance data in accordance with DRB systems and prepare reports, statistical information and other documents as required. • Assess the suitability of disputes for mediation and determine the most effective and efficient delivery of dispute resolution services in consideration of best practice, public interest and fiscally responsible management. Show less -
Senior UnderwriterBt Financial Group Mar 2012 - May 2021 -
Senior UnderwriterMlc Australia 2009 - 2012 -
Underwriter / Customer ServiceComminsure 2005 - 2009
Michael Grills Education Details
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Academy Of Life UnderwritingDiploma Of Underwriting
Frequently Asked Questions about Michael Grills
What company does Michael Grills work for?
Michael Grills works for Tpg Hotels
What is Michael Grills's role at the current company?
Michael Grills's current role is Senior Professional in Sales, Relationship Management, Dispute Resolution and Communication..
What schools did Michael Grills attend?
Michael Grills attended Academy Of Life Underwriting.
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Michael Grills
Calgary, Ab
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