Oprations Staff
Current-Stayed on top of shipment locations and current status to update offices and customers.-Provided tracking information to enable clients to monitor progress of shipments.-Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.-Calculated weight, volume or cost of goods to be moved.-Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.-Arranged delivery or storage of goods at destinations.-Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.-Added insurance coverage to protect interest of client and shipment from loss or damage during transit.-Coordinated shipments, determining timely transport of goods from point of origin to final destination.-Negotiated with carriers to secure best possible rates for clients and control costs.