Over the last 2 decades, I've helped companies to achieve their strategic communication goals (from design, creation and sending of secure, interactive, automated and engagement-driven communication) across customer journeys #CXM. My journey in digital communication began with scaling a pioneering e-billing startup company in South Africa.I'm a trusted adviser, and experienced #CCM Enterprise digital communications Account Director, with consultative and coaching strengths. I have experience in #SaaS solutions, working with South Africa's biggest brands (including Banking and Insurance), major accounts and partners. My strengths include high RQ (relationship intelligence), EQ and analytical thinking. My goal is to help organisations save costs and increase business value, and revenue. Data, when leveraged in the right way can deliver a rich customer experience that delivers business value across marketing, sales and servicing. Experience:Over 22 years of (SaaS) Digital Communication Enterprise Sales and Account Management, New Business Development, C-level Sales, Project management, Training, Coaching and Channel Management. Areas of focus: Digital Customer Communication ManagementStrategic Partnership RelationshipsCustomer engagement Customer experienceSaaS solutions salesCoaching and developing team membersCharacter Snapshot:Disciplined, able to self-manage as well as lead a team. I strive to invest in and build high-trust relationships; I add value to others in their business and personal space; I'm a values-driven person that uses my relationship, strategic and analytical talents to impact the lives of others in a positive manner. My passions outside of the office include Strengths coaching to bring awareness and inspiration to people that want to gain more self awareness, and play to their natural talents. I've coached hundreds of people over the last decade: https://strengthscoach.co.za/I’m committed to the fight against cancer, feeding of the poor, and the war against human trafficking to bring spiritual and physical help to the most vulnerable.CliftonStrengths Top 12:Relator, Belief, Responsibility, Analytical, Deliberative, Connectedness, Strategic, Discipline, Developer, Empathy, Individualization and Maximizer