Michael Grumm-Albert Email & Phone Number

Seattle, WA, US

Seattle, WA

Manage all stock purchasing for 3 facilities stores locations covering plumbing, electrical, paint, sheet metal, and other university shop trades.Use Lean principles to right-size FS Stores inventory, ensuring customer needs are met without purchasing and maintaining excess stock levels.

Seattle, WA

• Use Lean principles to bring trade shop inventory into AiM, allowing trade shops to focus on work instead of ordering and inventory management.
• Create easy to understand warehouse bin schemes to organize inventory in shop warehouses, allowing room for inventory to expand while efficiently and effectively using existing storage space.
• Use Excel to capture any and all relevant part details, including industry standard descriptions, reordering information, safety handling requirements, manufacturer and vendor information, and more to ensure part is.

Kent, WA

• Effectively communicate with factories, engineers, and sales teams from New Jersey to Japan to Malaysia to troubleshoot parts for home appliance, HVAC, and consumer television models.
• Load new models and parts into SAP, using Excel to cross-reference factory price lists, service manuals, installation guides, and customer instruction books to anticipate customer needs.
• Maintain Access database of new models, keeping detailed records every step during new model setup.
• Find and inspect parts within the warehouse to answer customer queries, investigate quality issues, and ensure returned parts are re-stocked correctly.

Greater Seattle Area

• Holiday peak staff position, which was extended beyond normal December end date to assist with final holiday volume, and functioned as reliable on-call assistant during January.
• Assist driver to safely and securely deliver packages to customers and organize the truck, using the Delivery Information Acquisition Device (DIAD) to record procedures.
• Became extremely familiar with neighborhoods, including how to navigate route, interpret maps, anticipate future stops, and pre-plan package delivery based on geography and street addresses.
• Developed close working relationship with truck driver, and fostered an environment of teamwork.
• Delivered to the same houses and businesses for three months during the heaviest delivery time of the year, and cultivated good relationships with home and business owners. Used people skills to represent the company.

Seattle

• Compile, analyze, and distribute inventory and shipment reports for multiple teams within Supply Chain Operations, including distribution centers, transportation, and data administration.
• Create and implement processes for communicating order and delivery changes based around holiday store and carrier closure dates for up to 3000 licensed stores, reducing need for expedited freight costs.
• First point of contact for customer service and data entry inquiries, as well as computer technical assistance.

• Served as first point of contact for customer service team and data entry teams.
• Solved unusual systems and transportation requests for licensed stores.
• Owned the process of establishing pastry vendor services to new stores.
• First point of contact for basic computer troubleshooting.
• Received daily list of “out of stock” items, and coordinated emergency shipments to meet business needs. Used inventory reports to anticipate product outages, and act quickly to solve.
• Notified distribution center of orders that had not shipped to store locations to normalize supply chain operations.

• Accurately entered licensed store product orders into Oracle Order Management system for fulfillment.
• Extensive ten key and data entry experience.
• Placed credits for shorted and damaged product.

• Ordered beverage ingredients, merchandise, and assorted small-wares as needed for café operations, maintaining appropriate reserve inventory.
• Provided ongoing coaching for staff during café operations.
• Supervised five employees.
• In charge of money in safe, store registers, afternoon count, and made daily bank deposit.