Security Solutions Engineer on Professional Services team

I manage and support resources for a multitenant SIEM environment and supporting resources in AWS and Azure.

Cybersecurity Architect Engineer on the professional services teamI design, implement and integrate secure IT systems across a wide range of environments and technologies.cloud migrationscustom SIEM integrationssecurity assessments#allthingsinfosec

A hands-on, front-line SME and trusted advisor for high touch customers and partners/MSPs for an assigned book of business.Supporting architecting, deployment, implementation, training and troubleshooting for a suite of cybersecurity solutions (SIEM, intrusion detection, vulnerability assessment, log analytics and more).Building deep relationships with stakeholders at all levels of the customer organization.Understanding customer needs, business drivers, constraints and IT environments and prescriptively advising on how to achieve goals.Proactively seeking ways for customers to maximize value from products and services.Being a customer representative, liaison and advocate to other parts of the organization, like support, Customer Success, SOC, Product Management and engineering.Providing supplemental solutions and documentation to cater to customer specific needs.Providing guidance and hands-on help with product integration and automation needs.

Providing advanced, hands-on guidance, implementations, integrations and troubleshooting for cybersecurity solutions in complex and varied cloud (AWS, Azure), container, virtual, and physical environments. Deploying SIEM, intrusion detection, log management, vulnerability assessment and web application firewall solutions. Providing guidance with automation, integration, and API usage. Being a customer advocate, trusted adviser and liaising with product, engineering, customer success and other teams. Working with many types and sizes of organizations and industries.

Subject matter expert for IDS, SIEM and SaaS solutions. Advanced troubleshooting and remediation. Working with deployments in on-premise, AWS and Azure.

Support and training for a suite of IT security SaaS offerings.

Maintained a Windows domain, LAN and a large variety of hardware and software for 300+ person company. Developed software for the car wash industry. Developed software for internal business processes of a manufacturing company. Worked with graphic and web designers to build and maintain websites.

Used AutoCAD and various other graphics applications to generate architectural, mechanical and electrical drawings and technical diagrams. Wrote custom AutoLISP scripts to automate the drawing generation process. Worked with graphic designers to produce marketing materials.