Information Technology Support Engineer
Emitac Distribution (Hp, Samsung, Acer Authorized Service Provider)
Khalidiyah, Abu Dhabi, UAE
- Supporting corporate clients and handling HP warranty cases, visiting the client Onsite and resolving the Hardware faults.
- Handling Multi National Clients such as Gemalto, Alcatel-Lucent and working there as a sub contactor IT support
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- Clearly communicate technical solutions in a user-friendly, professional manner
- Communicating to HP technical Engineers for resolving hard to repair issues.