Senior Client Success Manager
Current
Apr 2024 - Present
Who is Michael Hosch? Overview
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Quick answer
Michael Hosch is listed as Client Success @ Alloy at Alloy, based in Alpharetta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Michael Hosch.
Michael Hosch previously worked as Senior Client Success Manager at Alloy and Senior Customer Success Manager at Backbase. Michael Hosch holds Accounting from University Of West Georgia.
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Email format at Alloy
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Alloy
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Profile bio
About Michael Hosch
As a Senior Customer Success Manager, I have over eight years of experience helping financial institutions achieve their digital transformation goals . I am responsible for the full account management life cycle, ensuring seamless onboarding, implementation, successful go-live, client retention, and expansion.I apply my skills in process improvement, business analysis, and account management to deliver value and satisfaction to my clients. I also partner with internal teams and stakeholders to provide feedback, insights, and recommendations to improve the product and service quality. Previously, I was a Platform Customer Success Manager at Kabbage, supporting the launch and growth of its SaaS lending platform for global financial institutions. I am passionate about empowering customers with innovative, scalable solutions that meet their needs and expectations. I am also committed to learning and developing my competencies and expertise in the customer success field.
Current workplace
Michael Hosch's current company
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5 roles
Michael Hosch work experience
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Senior Customer Success Manager
Focused on Strategic Financial Institutions in North America, I help clients achieve their digital transformation goals by leveraging the Backbase Engagement Banking Platform. Responsible for the full account management life cycle ensuring seamless onboarding, implementation, successful go-live, and client retention. Successfully retained and expanded.
Jan 2022 - Apr 2024
Customer Success Manager
Working with Financial Institutions of all sizes in North America, I helped clients achieve their digital transformation goals by leveraging the Backbase Engagement Banking Platform. Responsible for the full account management life cycle ensuring seamless onboarding, implementation, successful go-live, and client retention.
Oct 2019 - Dec 2021
Platform Customer Success Manager
Aug 2015 - Oct 2019
Collections Team Lead
Mar 2013 - Aug 2015
1 education record
Michael Hosch education
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University Of West Georgia
FAQ
Frequently asked questions about Michael Hosch
Quick answers generated from the profile data available on this page.
What company does Michael Hosch work for?
Michael Hosch works for Alloy.
What is Michael Hosch's role at Alloy?
Michael Hosch is listed as Client Success @ Alloy at Alloy.
Where is Michael Hosch based?
Michael Hosch is based in Alpharetta, Georgia, United States while working with Alloy.
What companies has Michael Hosch worked for?
Michael Hosch has worked for Alloy, Backbase, and Kabbage, Inc.
How can I contact Michael Hosch?
You can use AeroLeads to view verified contact signals for Michael Hosch at Alloy, including work email, phone, and LinkedIn data when available.
What schools did Michael Hosch attend?
Michael Hosch holds Accounting from University Of West Georgia.
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