Michael H. Smith Email & Phone Number

Chicago, Illinois, United States

Product managed for a self-guided inspection application in the Data Science and Analytics Lab (DSAL). The application is used by auto insurance customers to asynchronously complete underwriting inspections before binding a policy or renewal.Collaborated with business stakeholders from commercial lines, enterprise IT, and the telematics group to gather product requirements and prioritized features based on customer needs and business goals.Developed and maintained the product product documentation including vision, feature backlog, and product roadmap using Kanban with JIRA and Confluence.Utilized Figma to create mockups for new features and partnered with engineering teams to ensure timely and efficient product development.

Madison, Wisconsin, United States

Composed the strategic focus and portfolio strategy of American Family’s venture studio Tenney 110 and identified high potential opportunities spaces for new venture development.Designed the venture studio investment focus to deliver a 2x return on capital, accelerate enterprise capabilities, and create non-obvious value through new ventures in insurance-adjacent spaces. Conducted in-depth market research to pinpoint viable opportunity areas for new venture development, primarily in the spaces of property technology and insurance technology.Facilitated concept ideation workshops, generating dozens of high-potential venture concepts, three of which were successfully spun out of the venture studio.Composed the venture studios’ data strategy, implemented data warehousing, and identified high-value data assets based on business and user requirements.

Madison, Wisconsin Area

Played a critical role as a venture lead and major contributor to American Family’s venture studio process and venture pipeline structure. Led the venture creation process, including conducting workshops to generate new concepts, identifying customer needs and market insights, conceiving innovative business models, designing and iterating products or services, testing market signals and collecting customer feedback, and engaging with internal and external stakeholders.Acted as an internal entrepreneur and product manager for over a dozen insurance-related venture concepts within American Family’s venture studio Tenney 110, Leading a small team to test desirability, economic viability, and technical feasibility while following a fail-fast philosophy. Authored the multi-stage venture development process, designing KPIs, key deliverables, and execution timelines, and detailing key activities for each stage from pre-concept through launch.

100 State Street Madison, Wi

Conducted research and innovation trend analysis to support strategic decisions within the insurance industry.Researched and presented trends in IoT, blockchain, and other emerging technologies relevant to P&C insurance.Expanded an IoT-based hailed detection concept and patented a novel hail sensing approach utilizing machine learning analysis of hail impact audio to determine the presence and relative severity of hail. (Patent US11100918B2 - Event sensing system)

Madison, Wisconsin Area

Conducted critical testing and analysis for newborn screening programs, ensuring early detection of life-threatening conditions.Performed qPCR and mass spectrometry for screening Severe Combined Immunodeficiency (SCID) and Pompe disease.Contributed to the development and data analysis of a multiplex Spinal Muscular Atrophy (SMA) screening assay.

Madison, Wisconsin

Performed verification and validation processes for PCR assays, achieving FDA clearance for critical diagnostic products.Executed real-time PCR assays and collaborated on the development of IVD products for the Luminex ARIES instrument.Conducted nucleic acid extractions and worked under aseptic conditions in a BL2 laboratory environment.

Madison, Wisconsin

Produced high-quality reagents and oligonucleotides, adhering to CGMP and ISO standards.Manufactured standard and dye-conjugated oligonucleotides using advanced DNA synthesizers.Ensured compliance with regulatory standards in the production of intermediate and finished goods.

Madison, Wisconsin

Supported research and development through the synthesis of specialized chemical compounds.Performed synthesis and analysis of isobases for proprietary technology, utilizing various spectroscopy and chromatography techniques.

Bachelor’S Degree, Major Chemistry (Acs Certified), Minor Microbiology, 3.1

Activities and Societies: Chemistry club, Intramural Sports Including Soccer and FutsalResearch Experience: Chemistry Department.

High School

Activities and Societies: soccer