Michael Hackett Email & Phone Number

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

• Responsible for the safety of the team including teammates completing and maintaining all safety training including general awareness, harness, electrical and lift.• Manage IT Support for over 100 facilities in North America including Corporate, Nucor Cold Finish, Nucor Towers and Structures, and The David J. Joseph Company. • Manage IT Operations for The David J. Joseph Company Product Group with carry over responsibilities from the previous role within Nucor.o Lead the team responsible for all transactional hardware, networking infrastructure and structured cabling across 90+ facilities.o Negotiates and administer vendor, outsourcer, and consultant contracts and service agreements in line with company financial authority policies.o Responsible for developing and implementing policies and procedures regarding how problems are identified, received, documented, assigned, distributed, and corrected. Ensured maximum issue resolutions in minimum time.o Responsible for maintaining internal audit and legal procedures in alignment with each subsidiaries state, city, and counties legal requirements.o Manage all DJJ acquisitions and business development including planning, execution, and training.• Lead the research and deployment of an ITSM replacement across the Nucor organization. Provided training to the product groups and divisions as implementations occurred.

Cincinnati, Oh, Us

• Managed the deployment, monitoring, maintenance, development, upgrade, and support of all IT infrastructure, including servers, PCs, operating systems, security solutions, network hardware, peripherals, and other equipment.• Worked directly with the executive team on acquisitions, projects, issues, and general business needs.• Negotiated and administer vendor, outsourcer, and consultant contracts and service agreements in line with company financial authority policies.• Responsible for developing and implementing policies and procedures regarding how problems are identified, received, documented, assigned, distributed, and corrected. Ensured maximum issue resolutions in minimum time.• Responsible for maintaining internal audit and legal procedures in alignment with each subsidiaries state, city, and counties legal requirements.• Ensured field staff were properly maintaining all IT infrastructure by completing their site visit reports when a facility has not been visited within 90 days.• Responsible for the safety of the team including teammates completing and maintaining all safety training including general awareness, harness, electrical and lift.• Responsible for maintaining the Data Center infrastructure including all servers, storage, and networking hardware.• Maintained service contracts related to the Data Center hardware for service and support.• Coordinated yearly Data Center failover tests and ensure all DR documentation is up to date and published in SharePoint.• Responsible for Azure Security Center with System Engineers and ensures Critical and High recommendations are being applied or validated.• Managed all main network lines for the facilities including researching providers and contract management with the current aggregator.• Responsible for ensuring facilities are properly trained on all transactional systems including SAI and POS systems.

Cincinnati, Oh, Us

Cincinnati, Oh, Us

New York, Ny, Us

• Responsible for the architecture and development of an electronic documentation system for the Facilities Management Systems group. Included startup, future enhancements, and requests. • Responsible for the development team and managed all portfolios and projects.• Responsible for the remote team on the training and implementation for each client’s product rollout.• Responsible for planning and hiring of all software developers.• Responsible for communication and project planning for all clients including Microsoft, Centers for Disease Control, Nintendo, and Google.• Assist in the standard policies documentation for commissioning of equipment including chillers, cooling towers, generators, etc.

• Responsible for the design and layout for all telecommunications projects including networking, audio, and camera systems. Ensured team was properly trained on latest telecommunications technology including copper and fiber. • Responsible for the install and termination of all telecommunication work.

Software Applications And Programming, Major

General Studies