• Helping clients decide the best fit for their HR, Benefits and Payroll Administration issues• Provide benchmarking, contract negotiations, Request for Proposals (RFPs), service diagnostics, provider oversight, transition / implementation support and testing/audit solutions

Served on the Board of Directors for Wyatt Preferred Choice - Wyatt's outsourcing operation before its joint venture with State Street -Wellspring Resources. When Wyatt backed out of the joint venture, State Street and CitiGroup formed a joint venture and Wellspring subsequently became CitiStreet, which has now been sold to ING.

Worked on the task force that formed Mercer's initial outsourcing business