Michael Hale Email & Phone Number

Irvine, Ca, Us

Irvine, Ca, Us

Irvine, Ca, Us

Irvine, Ca, Us

Us

Us

• Lead, direct, motivate & manage a 674 hr./wk. 18 member security staff for a National Contract Security Company.• Solely responsible for the Fire & Life Safety systems of a 1.3M Sqft Premier Class A Commercial Real Estate building, including the safety & security of over 3,000 tenants, staff & visitors.• Administrate all aspects of hiring, terminating, training, scheduling, & payroll of personnel while operationally maintaining an average of 66% direct billable labor hours for employer.• Developed all safety protocols exceeding Office of Emergency Management & Department of Homeland Security standards, including Evacuation Plans, Elevator Entrapment procedure, Shelter-in-Place, Active Shooter protocols & Incident De-escalation.• Provide direction for personnel protection, internal investigations, asset protection, background investigations, workplace violence incidents, governmental security requirements, & security audit indicators for the Global Property Management Firm.• Developed valuable relationships with the Philadelphia Police & Fire Departments, Department of Homeland Security & Secret Service to effectively represent the client in security briefings & other building safety related meetings with tenants.

Us

• Managed remotely & on premise a 4000+ hr./wk. portfolio, 104 member security staff across seventeen different clients varying from Class A & Class B buildings, High Rise, Higher Education & Health Care Facilities throughout Greater Philadelphia.• Maximized profitability by averaging 70% billable labor & exemplified superior customer service with 100% client retention.• Demonstrated proactive organizational skills addressing operational issues through prompt & methodical conflict resolution. • Addressed employee performance problems promptly & directly in accordance with all personnel policies & procedures.

• Directed a team of 22 personnel for the leading concrete floor preparation contractor in the Northeast United States. • Responsibilities included scheduling, coordinating with other involved vendors, & adequately staffing & equipping client jobs. • Inspected properties, machinery, equipment, & construction sites to ensure compliance with State & Federal Safety & Health regulations as well as company/client policies & procedures. • Successfully cultivated new opportunities while responding in detail to various industry requests for proposals. • Analyzed operational suppliers, procedures & logistics thereby limiting cost & maximizing competitive negotiations & profits. • Tailored proposal presentations consciously for most effective communications with a diverse matrix of professionals varying from Facility Management, Procurement Departments, to Corporate Executives. • Increased annual revenue by 27% from 2004.

Us

• Supervised a nine person inside sales team averaging a 74% closing ratio on qualified opportunities. • Established comprehensive understanding of product, competitors, and various program options to increase new business.• Interviewed, selected & trained new employees.• Wrote nightly production reports detailing team activity, opportunities & scheduled follow up actions. • Formulated a target market demographic based on past success increasing revenue 19% in two consecutive quarters.

Washington, Dc, Us

• Supervised a team of twelve administrative personnel in support of over 500 employees.• Processed all of the Commands legal issues and documents, as well as legal correspondence between both civilian and military personnel, filing and record management for over 500 personnel records.• Volunteered personal time to develop and maintain physical conditioning program that remediated 100% of substandard personnel assigned. • Completed two tours of active duty.

B.A, Political Science

Political Science

Associate Of Arts (A.A.), Business Administration, Management And Operations

Criminal Justice