Partnering with merchants and financial institutions to deliver elegant consumer payment experiences based upon the new real-time payment capabilities of RTP and FedNow

Responsible for all client integrations including brands such as Unilever, L’Oreal, Under Armour, IBM, Williams Sonoma, Norton, Campbell’s, FitBit and many moreEstablished internal account management platform for internal/external communications and milestone managementPrimary resource for delivering OneSpot’s services as well as overseeing performanceServed as technical liaison to the development team to understand customer issues and necessary modifications to the platformDeveloped an integration framework for customers to allow for OneSpot’s email solution to be integrated into any email service provider (ESP)Lead sales engineering efforts to ensure OneSpot’s software platform meet and exceeded the needs of potential clients Developed integration training and sales demonstrations to show the ease of use and functional capabilities of the platform

Owner of all product features and functions including all specifications and user stories to be supplied to engineering teams to function on a scrum/agile weekly release scheduleDeveloped multiple products including iOS, Android, and website applications, administrative portal, FI-client portal, merchant-client portal, and call center management systemsBuilt and managed a team of product managers and UI/UX designers

Responsible for several owned and operated websites, online advertising campaigns, lead generation and tracking, Salesforce administration, corporate newsletters, and social media platform integration.

Responsible for presenting and demonstrating the Pluck Social Media Platform to executives, marketers and IT stake holders. Instrumental in closing such clients as Target, McGraw Hill, Scott's Miracle Grow, FOX, Overstock, Comcast and Redbox.

Key in developing the structure and systems of the professional services organization. Responsible for lecturing/training client stakeholders in social media best practices and integrating a SAAS social media platform into client website content management systems.

Responsible for the front-end integration design and construction of the social media widgets available in the Pluck SAAS Social Media Platform that allowed customers to integrate functionality directly into the pages of their websites.