Michael Halzel Email & Phone Number

Massachusetts, United States

As an SMB Account Executive with T-Mobile, I serve small business customers with the best-in-class products and services the telecommunications industry has to offer.I am a proud member of the T-Mobile family. T-Mobile's core values are based on innovation, honesty, caring about their customers, not cutting corners and most importantly, to put it simply- "doing things the right way, always". I share these same core values and with my experience being on both ends of a sales call, recognize how lucky I am to be working with a company that holds itself to such a high standard. Having over 15 years of experience owning my own business I understand the challenges businesses face. I understand every business is different, and I aim to understand my customers unique pain points and deliver thoughtful solutions that make sense and deliver significant value. I am interested in learning about your business and passionate about the products/services I offer. I am dedicated to my client's success. My goal is to build mutually beneficial relationships with my customers and provide products/services with long term applications.

Various Locations

RESPONSIBILITIES: Michael Haynes Associates, LLC is a commercial collections company I started more than a decade ago, dedicated to purchasing high-quality commercial debt portfolios from which I could recover a high percentage of past due receivables with innovative, efficient and ethically responsible services. As President, I oversaw all business functions required in running a company of up to 25 employees, including hiring, training and leading teams; day-to-day operations and problem-solving; budgeting and finances; business development and sales; strategic planning and policymaking; optimizing workflow and processes; technology upgrades and advancements; risk management; and other diverse tasks. Though I recently sold off assets of the company, I still serve in an as-needed advisory capacity. RESULTS: During my tenure, I grew the company from $0 in revenue to up to $3 million annually, and from two to 25 employees. My success stemmed from a combination of factors, including: the deployment of individualized payment plans that gave past-due accountholders more flexibility; implementing automated processes like advanced dialing systems that improved efficiency; dividing the office into two teams so we could try out and compare different innovations and strategies, then incorporate the best ones companywide. Wherever I saw an opportunity to eliminate waste or improve the services we provided to all parties, I was able to design a solution that brought it to fruition.This is the energy and enthusiasm I will bring to the new role I am currently seeking at a likeminded company, where I can have an immediate impact on process and performance.

Greenville, South Carolina

RESPONSIBILITIES: Dynamic Recovery Solutions provides nationwide consumer collection services to the banking, student loan, debt purchasing, healthcare, retail, real estate, utilities, and other industries. As Director of Collections, I managed a team of 30 employees, overseeing daily business activities in a fast-paced environment to ensure everything ran successfully and quality standards were met. I mentored staff and developed incentive programs to help them meet our operational and revenue targets, and maximize their potential in pursuing their career goals. I conducted regular morning meetings to keep my team on track. RESULTS: Overall, my efforts represented a solid contribution toward the company’s growth in its collections revenues from $0 to more than $10 million, and from six employees to 100+. The incentive prizes and promotions I conceived succeeded in motivating my team to greater accomplishment, as did my effort to improve communication between departments. During this time I gained a tremendous amount of experience and know-how that would prove invaluable when starting and running my own commercial collections business.

Bachelor Of Business Administration

Associates Degree: Business Management