Michael Ham Email & Phone Number

Brisbane, Queensland, Australia

• Consulting prelaunch & stock purchasing and controls. • Providing ongoing support for training and supervising casual staff. • Design of seasonal cocktail lists.• Executing all beverage operations.

Brisbane, Queensland, Australia

• Managing rostering and costing forecasts. • Ensure compliance with all beverage & food policies, standards and procedures by training, supervising, follow-up and hands on management. • Managing compliance with all applicable beverage and liquor laws. Beverage pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverages, issue & returns, food standards, and period end inventory. • Monitor adherence to all liquor control policies and… Show more • Managing rostering and costing forecasts. • Ensure compliance with all beverage & food policies, standards and procedures by training, supervising, follow-up and hands on management. • Managing compliance with all applicable beverage and liquor laws. Beverage pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverages, issue & returns, food standards, and period end inventory. • Monitor adherence to all liquor control policies and procedures.• Maintain food handling and sanitation standards. Manage inventories according to budget and business levels. • Contributed to developing menus, programming and events and execution with the marketing team. • Create and deliver new and exciting concepts. • Liaises with beverage suppliers to stay current and ensure What’s New/Next, stay on top of beverage trends • Train staff on liquor control policies and procedures. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Show less

Brisbane, Queensland, Australia

• Managing rostering and costing forecasts. • Maintain inventory systems and investigate variances. • Working closely with the Executive Chef and Group Bar Manager to design menus tracking with COG.• Organising marketing activations / discount schemes and advertising in line with agreed budgets.• Hygiene, Workplace Health and Safety (WHS), environmental policies and general duty of care. • Maintain overall operational policies and procedures ensuring all staff are trained… Show more • Managing rostering and costing forecasts. • Maintain inventory systems and investigate variances. • Working closely with the Executive Chef and Group Bar Manager to design menus tracking with COG.• Organising marketing activations / discount schemes and advertising in line with agreed budgets.• Hygiene, Workplace Health and Safety (WHS), environmental policies and general duty of care. • Maintain overall operational policies and procedures ensuring all staff are trained and compliant. Show less

Brisbane, Queensland, Australia

• Consultant for venue operations and mechanics with a focus on and BOH and interior design. • Drafting day-to-day operation manuals• Liaising with industry influencers and representatives.

Brisbane, Queensland, Australia

• Operator of a 300-capacity late night venue reporting to the group operations manager. • Primary responsibilities included licensing compliance, hiring, rostering & training of staff, overseeing financial controls and reporting, WHS compliance, maintaining venue P&Ls and wage analysis and sales tracking.

• Responsible for day-to-day operations of a 370 seated (500 pax) casual fine dining establishment. A newly fitted out venue that includes private dining room, dessert bar, high volume cocktail lounge and a 480 strong wine list. • Primary responsibilities included training staff, stock control and ordering, overseeing financial controls and providing support to the general manager.

Sydney, Australia

• Responsible for day-to-day operations of a multifaceted venue including function rooms, high volume kitchens and restaurants, beer gardens, multiple high-volume bars and award-winning nightclubs. • Primary responsibilities include adhering to licensing regulations and compliance, managing security team of 50+, hiring, rostering & training of staff, overseeing financial controls and reporting, WHS compliance, maintaining venue P&Ls and wage analysis and sales tracking.• Assist with… Show more • Responsible for day-to-day operations of a multifaceted venue including function rooms, high volume kitchens and restaurants, beer gardens, multiple high-volume bars and award-winning nightclubs. • Primary responsibilities include adhering to licensing regulations and compliance, managing security team of 50+, hiring, rostering & training of staff, overseeing financial controls and reporting, WHS compliance, maintaining venue P&Ls and wage analysis and sales tracking.• Assist with asset protection and operational success of IVY’s “PACHA” branded events, renowned as one of Sydney’s iconic nightclub experiences. Chinese Laundry’s operational success was an additional directive due to my extensive involvement in the Fortitude Valley entertainment district. Show less

Fortitude Valley, Brisbane

· Responsible for day-to-day operations for a 300 pax late trading American themed dive bar.· Primary responsibilities included adhering to licensing regulations, managing security, stock ordering, hiring staff, training staff, preparing rosters and overseeing/managing financial control.· Advised on marketing strategies/ activations, coordinating functions and events, booking local bands and djs.· Involved in Initial concept development / design for the venue.· Sourced quotes… Show more · Responsible for day-to-day operations for a 300 pax late trading American themed dive bar.· Primary responsibilities included adhering to licensing regulations, managing security, stock ordering, hiring staff, training staff, preparing rosters and overseeing/managing financial control.· Advised on marketing strategies/ activations, coordinating functions and events, booking local bands and djs.· Involved in Initial concept development / design for the venue.· Sourced quotes for tender and oversaw construction.· Advised and sourced A/V and CCTV for install.· Responsible for POS and telecommunications install and programming.· Supervised bar design for fabrication.· Supervised re-conditioning of existing plant and other infrastructure on site.· Responsible for licensing compliance for the Elephant Hotel. Show less

Fortitude Valley, Brisbane

· Oversaw operations for a 300pax subterranean late trading dumpling house / cocktail bar / nightclub. . · Primary responsibilities included adhering to licensing regulations, managing security, stock ordering, hiring/ training, POS programming and reporting, booking entertainment, hosting functions and events.

Fortitude Valley, Brisbane

· Operations manager for a 350 capacity industrial underground electronic nightclub.· Responsible for licensing compliance, security registers and performance.· Developed and maintained iconic branding of the venue through entertainment driven promotions.· Encouraged and operated community engaged events.· Identified and hosted international industry leading artists.· Developed and maintained relationships with suppliers, promoters and clients.· Interviewed, trained and… Show more · Operations manager for a 350 capacity industrial underground electronic nightclub.· Responsible for licensing compliance, security registers and performance.· Developed and maintained iconic branding of the venue through entertainment driven promotions.· Encouraged and operated community engaged events.· Identified and hosted international industry leading artists.· Developed and maintained relationships with suppliers, promoters and clients.· Interviewed, trained and hired operational staff. Show less

Bachelor Of Arts (B.A.)

Education record