Michael Hames Email & Phone Number

Cheyenne, Wyoming, United States

The District Manager has responsibility to lead, direct, and motivate all Branch, Administrative, Operating, and Sales associates within the District to achieve the highest safety standards, top line growth, EBITDA performance and operational excellence. They are also responsible for executing plans and strategies designed to meet and exceed customer needs. You have full P&L responsibility for their branches/territory.Manage the sales force and branch managers for organic top line growth and excellent customer service. Ensure Customer Service initiatives are in the branches and throughout the District.Focus on increased accuracy and SAP proficiency.Optimize profit margins through execution of plans and strategies communicated from Regional and Area.Maintain operation expenses in line with Gross Profit goals, customer service, and growth plans.Execute on plans to realize the strategic pricing targets.Evaluate and monitors day-to-day activities of the branch to ensure cost effective operations and a safe and productive work environment.Establish and maintain clear and consistent lines of communication with direct reports and internal departments relative to customer successes, customer failures, new customer developments and other customer specific informationEnsure effective collaboration, teamwork, and communication throughout the District. Ensure a safe environment at all Airgas facilities. Participates in the preparation of market and competitor information and annual sales analysis and forecast.Oversight of the Cheyenne and Scottsbluff branch including managing the Branch Manager and Account Manager to ensure district success.

Cheyenne, Wyoming

The Branch Manager will lead and direct the day to day operations of the Branch. The Manager is responsible for building and maintaining the facility’s safety culture and performance, delivering and maintaining outstanding customer service, developing and growing sales, maintaining correct staffing levels and performance, and inventory management and control. Where identified, responsibilities will also include all phases of distribution including daily truck routing, as well as all distribution-related record keeping, maximizing delivery service in a safe and efficient manner. Supervise drivers and coordinate special requirements with operations production manager. ESSENTIAL JOB FUNCTIONS:Maintain ongoing compliance to all Airgas SAFECOR Policies which is verified through periodic self and regional auditsCoordinate safety and vendor training each month. Lead, supervise, manage, motivate and train staff.Develop and execute a performance management plan for all direct reports with regular review and coaching.Recommends or initiates personnel actions, such as promotions, transfers, discharge, and disciplinary measures.Develop and grow sales through customer service, direct in-store sales, marketing products and services.Complete and turn in sales-related paperwork (shippers, invoices, cylinder audits, month-end reports, etc.) in a timely manner.Demonstrate full knowledge of computer skills necessary to perform duties.Ensure all customer inquiries are promptly and courteously handled, providing follow-up as necessary. Coordinate sales promotion activitiesPrepare merchandise displaysMaintain a 90% or higher on Inventory accuracy, EBITDA goal, and P&L.Interfaces with warehouse, sales, customers, branches, customer service and other operating functional areas to provide timely and accurate communication regarding all operating requirementsInterprets company policies to workers and enforces safety regulations.

Cheyenne, Wyoming Area

The Account Manager (AM) is responsible for managing the sales process and driving profitable sales growth within an assigned sales territory to both existing and new Airgas customers. The AM will be required to meet and exceed both corporate and regional objectives for profitable sales growth, A/R management, and customer retention within their assigned territory. Develops and executes sales plans utilizing Airgas’s sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads. •Cultivates customer relationships by developing a deep knowledge of the customer’s business and establishing a consultative relationship. •Engages customers by linking the customer’s business priorities to the Airgas value proposition.•Prepares sales proposals by quoting pricing, establishing credit terms, and estimated date of delivery to customer based on knowledge of Airgas’s production/delivery schedules and logistics.•Keeps current with industry insights, current Airgas product mixes, monitors competition by gathering current relevant marketplace intelligence including information on pricing, products, new products, delivery schedules, and merchandising techniques.•Partners with internal resources to accomplish growth objectives. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information. •Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager (DM) through SAP.•Actively reviews and manages existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk•Other duties as assigned.

Eastern Wyoming, Montana, South Dakota, & Nebraska

Airgas is the nation’s largest distributor of industrial, medical and specialty gases, welding and related equipment and safety supplies to industrial and commercial markets. Our tagline says it all as it relates to our products and services. Primary responsibilities include offering support and training to Branches within assigned Area. Support in the areas of Standard Operating Procedures, Intranet tools, SAP processes, PROS training, and basic computer software applications used in day-to-day branch activities. Expected to visit branch facilities on a regular basis to conduct audits, and continually enhance branch industry and procedural knowledge and efficiency.KNOWLEDGE, SKILLS, AND ABILITIES: Advanced knowledge of SAP.Working knowledge of Word, Excel, SharePoint, and SAP. Strong verbal and written communication skills. Good analytical skills; competency for understanding metrics and ability to present and communicate to management. Must be a self-starter, have a sense of urgency, be personable, independent, well organized, have the ability to achieve goals and the ability to focus on detailsTeam player with positive attitude; strong collaborative skills; ability to influence without having direct authority. Ability to read and comprehend material safety data sheets. Must be able to work with a wide variety of people with different personalities and backgrounds.

Cheyenne, Wyoming

The Branch Manager will lead and direct the day to day operations of the Branch. The Manager is responsible for building and maintaining the facility’s safety culture and performance, delivering and maintaining outstanding customer service, developing and growing sales, maintaining correct staffing levels and performance, and inventory management and control. Where identified, responsibilities will also include all phases of distribution including daily truck routing, as well as all distribution-related record keeping, maximizing delivery service in a safe and efficient manner. Supervise drivers and coordinate special requirements with operations production manager. ESSENTIAL JOB FUNCTIONS:Maintain ongoing compliance to all Airgas SAFECOR Policies which is verified through periodic self and regional auditsCoordinate safety and vendor training each month. Lead, supervise, manage, motivate and train staff.Develop and execute a performance management plan for all direct reports with regular review and coaching.Recommends or initiates personnel actions, such as promotions, transfers, discharge, and disciplinary measures.Develop and grow sales through customer service, direct in-store sales, marketing products and services.Complete and turn in sales-related paperwork (shippers, invoices, cylinder audits, month-end reports, etc.) in a timely manner.Demonstrate full knowledge of computer skills necessary to perform duties.Ensure all customer inquiries are promptly and courteously handled, providing follow-up as necessary. Coordinate sales promotion activitiesPrepare merchandise displaysMaintain a 90% or higher on Inventory accuracy, EBITDA goal, and P&L.Interfaces with warehouse, sales, customers, branches, customer service and other operating functional areas to provide timely and accurate communication regarding all operating requirementsInterprets company policies to workers and enforces safety regulations.

Cheyenne, Wyoming

Provide service to Airgas’ customers through counter sales and local delivery. Assist in all areas of the operation in order to complete assignments at hand. Position reports to the appropriate manager.ESSENTIAL FUNCTIONS, DUTIESApply entry level knowledge of products, computers unlimited (CU) or other business management system.Poses selling and service skills to assist customers in the purchase of safety products, welding supplies, equipment and gases. Assist walk-in customers as well as customers who call in by phone. Create customer delivery tickets and handle basic inquiries in the computer to answer customer’s questions.Strive to steadily increase product knowledge of the gases, welding supplies, equipment and their applications through personal initiative as well as through structured training programs.Assist in merchandising the showroom and in the housekeeping needs that must be done to provide a pleasant, safe and productive sales environment.Be CDL qualified and maintain qualification and comply with all laws and policies regarding safe driving and the safe handling of hazardous materials. Assist in the loading and unloading of the route trucks as needed and make local deliveries that are not scheduled for route delivery. Back up Route Delivery Representative and/or Warehouse Worker as needed.Assist other district personnel in regular and scheduled district activities, such as physical inventories as needed or assigned.Perform other related duties as needed or assigned.

Cheyenne, Wyoming

Obtained class B CDL and gained additional duties as a relief driver while also maintaining the warehouse responsibility.Drives truck over established route to deliver and sell products while performing the following duties. Drives truck to deliver gasses and hard goods to customer's place of business. Performs any non-route delivery(s) necessary to provide customers with product. Collects money from customers and records transactions on customer receipt. Writes customer order and instructions. Records sales or delivery information on trip report and hazmat manifest. Listens to and resolves service complaints. Collects or picks up empty containers or rejected or unsold merchandise. Loads truck. Issues or obtains customer signature on receipt for pickup or delivery. Cleans inside of truck. Performs routine maintenance checks on truck. Complies with all company policies and meets DOT requirements. Assists inside store, servicing customers at dock, front counter and over the phone. Attend safety meetings as scheduled before, during or after daily shift. Assists with other driver’s scheduled duties as needed.

Cheyenne, Wyoming

Receives, stores, and distributes materials, and products between vendors, re-sellers, and end users. Conveys materials and items from receiving to storage or to other designated areas by hand, handtruck, or forklift. Sorts and places materials or items on racks, shelves, or in bin locations according to predetermined sequence ie. product type and supplier code. Also includes restocking and merchandising the showroom floor. Fills branch transfer orders, or requests for materials, or other stock items and distributes items.Accounts for incoming and outgoing stock through established procedures. Uses computer to maintain and update status on orders, back-orders, bin locations, and fills. Prepares parcels for mailing or shipping.Coordinates the shipment of freight thru common carriers by accurately completing shipping documents that may contain hazardous materials. Actively participates is safety meetings and vendor training as required each monthAssist the front counter sales team with answering phone calls and customer service

Cheyenne, Wy

Multi-tasking, Medical Teamwork, Bedside Manner, Infection Control, Nursing Skills, Health Promotion and Maintenance, Creating a Safe, Effective Environment, Informing Others, Judgment, Pain Management, Acute/Critical Care

Fe Warren Afb

Confidential

Ba, Business Management

High School Diploma, General Studies