Senior Software Developer
Affiliated Computer Services, Inc.
I was the principal designer and lead programmer of custom Change Management, Problem Management, and Service Management applications written for the Remedy Action Request System and the Microsoft SQL Server DBMS environments.I was a principal designer and lead technical consultant when integrating external information processing systems and applications with the Remedy ARS/MS SQL environment. Integrations included:Automated Monitoring ToolsAsset ManagementCustom Browser-based interfacesCustom Application interfacesRemedy Versions used: 3, 4, 5, 7