Michael Hand Email & Phone Number

Dallas, Texas

Tampa/St. Petersburg, Florida Area

• Renew group ticket accounts for individuals and businesses.• Coordinate and lead special group events throughout the off season and during the season.• Attend network events to gain an understanding about other companies as well as spreading knowledge about Rays ticket sales products.• Fulfill game day duties throughout the entire baseball season.• Cold call potential clients or past season ticket holders to give current information on different ticket plans.

Tampa/St. Petersburg, Florida Area

• Cold call individuals and businesses about season ticket plans, suites/groups, and other ticketing options.• Service season ticket holders on their personal accounts.• Ranked #1 for TSR's in group sales revenue.• Coordinate special events with 100+ people attending game.• Guide prospective buyers on tours to look over seating arrangements, inside of suites, and party areas available at Tropicana Field.• Work sales tables to generate ticket revenue during game day/nights.• Volunteer at events in the community to educate people about different ticketing products that the Rays organization offers.• Sit in on and give feedback on weekly meetings with supervisors about upcoming events. • Construct daily/weekly reports for outbound and inbound calls.

Tampa/St. Petersburg, Florida Area

• Sells advanced and day of game tickets to fans and customers.• Accurately processes payments for tickets via cash, credit card, debit card, and vouchers.• Balances cash drawer at end of each shift.

•Write and edit fantasy updates for Men's College Basketball.•Gather information on players and publish statistics on the official website for Rotowire.com.

Bradenton, Florida

Pregame Event Staff- Set up for sporting events by handling on field and off the field activities.Spotter- Assist the PA announcer, clock, and statistics employees with in game information.Break down event staff- Assist in breaking down the sporting events for future dates.

Bradenton, Florida

Arena Management

Writing up contracts and resumes for past and future arena events. Sitting in on meetings and giving input on what could be done to improve the event. Supervising sporting events by making sure employees are in their right places and know their assignments.

Bachelor Of Applied Science (Basc), Sports Management

Associate Of Arts (A.A.), General Education

Activities and Societies: Officiating 10-13 year old baseball games at a local recreational park. Volunteered at Manasota Miracle Baseball.